I never do reviews, but I took the time to register to this forum in order to do a review of Airguns of Arizona. I bought my first air gun from them (Western Rattler), after doing a lot of research, (maybe too much). Anyhow, once I received the air gun, I found it to have very poor build quality (most of the reviewers are bias and benefit from a positive review...I believe). I never even looked at Airguns of Arizona's return policy before ordering. I called them the very next day and explained that it was not anything that they done wrong, I just wasn't happy with the quality of the gun. They had no problem with me returning it, and even ask me if I wanted to shoot it before I returned it. These guys are fantastic! I would VERY HIGHLY recommend that anyone in the market for an air gun, take a look at them first. Other stores will charge you a 15% restocking fee and only give you store credit if they accept a return at all. Another well-known store in Utah advertises on their site that "ALL GUNS AND AMMO SALES ARE FINAL".