Wrong. But I also believe in the second amendment which allows You to say that. I have that right as well.Lying is never "just business". Falling short of customer expectations is.
It wasn't a lie. It was the best estimate the employee could give you given the info they had at the time. A delivery date is a prediction. Not a promise. The future is difficult to predict.
The person that "lied" to you was representing an organization. All organizations have challenges. Sometimes things dont go right. A customer certainly has the right to be disappointed.
The same person that "lied" on behalf of the company will also issue you a refund and/or a sincere apology. That's their job.
A lie to me is a concious untruth. Someone telling you one thing knowing it is false. This just isn't it. It's just a pellet order that took to long for you to get.
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