I saw an airgun on their website that I was interested in. It was pre-owned, but the description didn't seem to match up with the photo. I gave them a call and talked to Jacob. He was very familiar with it, and the previous owner. Long story short it was exactly what I was looking for. The rifle came just after Christmas, and unfortunately , the magazine had been forgotten. A quick call to Logan, and he got one on the way. Not every transaction goes as smooth as you would like, but you can be sure that when a problem arises, AoA will take care of it.