My single shot version arrived last Friday, but due to a family emergency I was out of town and only got to open it Monday night. I had an issue with the bolt being damaged in shipping from popping through the box, like many others. Pinty handled the situation extremely well when I reached out to them, didn't even email them about the problem initially but about delivery, as they had promised a $15 refund when received for a mistake that I made on my end when ordering, but that story is for a different thread.
When mentioning the bolt issue, Pinty replied promptly with a return shipping label as they didn't have parts on hand and would rather just replace the whole gun. I had already filled the gun to leak test it overnight, thinking a new bolt would be sent. Either way I wasn't too fussed about it, knowing I could make up a new bolt myself using existing threads it goes into, but on a brand new gun why go through the hassle if they're willing to replace it. After informing them i had filled it with air to leak test, they asked that I not ship the current gun back and have sent out a new one anyway.
I'm really just hoping this gun shoots as well as their customer service has been handling things. Plus I now have a second one to play with.