The folks at New England Air Gun have been excellent. I’ve spoke with them about this issue and they’ve been nothing but helpful. Hoping to get some warranty help.
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Gk1 lasted 4 days !!!!!!
- Thread starter rcrawford58
- Start date
Yes sir it was. I filled to 32mpa,after 6 rounds it was between 23-24, just didn’t think it would drop to 7 after the next 6 rounds.
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@rcrawford58 You responded to the question already in post #9. Let us know if there’s something screwy going with your GK1 once an airgun smith goes into it. More specifically, what got buggered up and how.
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I spoke with the folks at New England Air Gun yesterday and yes the valve was jammed open and that it was not due to user fault. Looking forward to getting it back.
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@rcrawford58 Thanks for keeping us posted. Please let us know their explanation for why the valve was jammed open. Was it lead? Grease? It’s pretty important for some of us to understand in the event that it happens to other GK1 owners.
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I'm not personally familiar with any of the folks who work at AoA. But like many people I spent years assisting people who had technical difficulties with equipment which they knew how to use, but not how to troubleshoot or repair. Our Help Desk staff would often cite 'user error' when we discussed the weekly support calls. And most of those errors were caused by user ignorance. We would usually try to explain to the user how to prevent the same problem from recurring in the future. Many people didn't even understand the most basic concepts or terminology needed to understand. And since so many problems were actually the result of several different actions (think randomly twisting all controls on an M4), it was generally a hopeless effort to try and give them a crash course in an arguably complex topic.
Sometimes we told people that their technical problems were caused by 'system errors' when we knew that an experience user would not have caused the same problem for themselves. Not often, but it happened sometimes. Mostly because we could not educate the users sufficiently in a short interaction to prevent future problems. And because no one wants to hear that they caused a problem, or that the tech support folks think that the user/customer is too slow to understand how to prevent it from happening again.
That said, if a repair vendor told me that my non-working airgun had a problem which I didn't cause by careless or ignorant action on my part, I would want to know what had happened and would press them for the info. It's helped me in the past when I am able to ask the repair shop some specific technical questions about the possible cause of a problem. That way they are much more likely to talk shop than to brush me off. Many (all?) of my airguns have failed in the past (several times) and I've ultimately been forced to disassemble and repair things myself. It's a learning experience but very irritating, especially when it's an expensive airgun, or maybe the only airgun of the type which I had at the time.
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You are correct of course, but stupidity is a life sentence without the possibility of parole.
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I know that it is possible that it might not have been user error from direct experience . . .
I had the firing valve on my Huben K1 jam at one point. The firing valve is part number 5, and mine would not open up to full length to reset after a shot, so the valve stayed open and leaked out the air. I tried to correct the issue with Kelly's guidance (Kelly from Krazcool airguns - he is the best!) but nothing worked and we could not get it to set to the right length - something was wrong with it. Since the gun was still in warranty he sent me a new one free of charge and when I swapped it in all was well. While the gun was still in its one year warranty it had over 10K rounds through it by then so it was shot a lot before it happened. We never did figure out why it happened - I still have the old valve though as Kelly did not ask for it back.
I did learn through that whole process that there is small plastic pad (part #7, plastic striker cap cover ) that can wear out after about that many shots. It will eventually need need replacement as a wear item - one was included in the parts kit that came with the gun, but I ended up ordering a few more, along with some other spares and tools from Kelly to have on hand for the future. Mine was pretty worn by then, so it is possible that some of the worn off bits got in my valve and jammed it up. Another part that I found wears out after a LOT of shots is part #45, the magazine indexing spring (it is a lot smaller than it looks in the illustration of it, maybe 5 or 6 mm as the max dimension, or about 10 mm if straightened out fully). Mine stopped indexing reliabily after close to 20K rounds, but again, one was in the spares (and Kelly told me what to do to swap it in a simple text with a short video - after the gun was out of warranty).
The access to parts and repair info is one of the things I really like about the Hubens . . . .
I had the firing valve on my Huben K1 jam at one point. The firing valve is part number 5, and mine would not open up to full length to reset after a shot, so the valve stayed open and leaked out the air. I tried to correct the issue with Kelly's guidance (Kelly from Krazcool airguns - he is the best!) but nothing worked and we could not get it to set to the right length - something was wrong with it. Since the gun was still in warranty he sent me a new one free of charge and when I swapped it in all was well. While the gun was still in its one year warranty it had over 10K rounds through it by then so it was shot a lot before it happened. We never did figure out why it happened - I still have the old valve though as Kelly did not ask for it back.
I did learn through that whole process that there is small plastic pad (part #7, plastic striker cap cover ) that can wear out after about that many shots. It will eventually need need replacement as a wear item - one was included in the parts kit that came with the gun, but I ended up ordering a few more, along with some other spares and tools from Kelly to have on hand for the future. Mine was pretty worn by then, so it is possible that some of the worn off bits got in my valve and jammed it up. Another part that I found wears out after a LOT of shots is part #45, the magazine indexing spring (it is a lot smaller than it looks in the illustration of it, maybe 5 or 6 mm as the max dimension, or about 10 mm if straightened out fully). Mine stopped indexing reliabily after close to 20K rounds, but again, one was in the spares (and Kelly told me what to do to swap it in a simple text with a short video - after the gun was out of warranty).
The access to parts and repair info is one of the things I really like about the Hubens . . . .
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I spoke with the tech guy who repaired my Gk1 , I pressed him on why the valve jammed for some reason he stated it had been adjusted too tight causing it to jam.
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I asked about that very thing, he said you could use it at full power without sacrificing reliability. He also stated for slugs to use a higher power setting. I
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