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From the posts I’m seeing in this forum I’d draw the same conclusion That’s why I felt the need to post my experience. I can’t say any of these people are wrong. I’m sure there frustrations are real. But I’m confident if they use Email or messenger he will respond. Maybe not immediately but...

There are very very few companies I’ll deal with that don’t have a # I can call either . And I want them to speak English as a first language But I never had a problem with the emails with Terry I have found that my last problem with my gun he took longer to respond than 3yrs ago. But I have...

Sorry you have trust issues . I was researching on getting a new Elite Challenger and stumbled on this site and thread ripping Terry apart You sound like a bunch of spoiled children. I’d agree that currently the response time has been slower than in the past but the level of customer...

I purchased a HPSS from Fox AIrpower in 2021. Now that I’m reading these posts I realized I never spoke to Terry on the phone . However before purchase he did answer several of my questions in separate emails . And in a fairly quick manner After purchase I did have a few issues and sent Terry...