I have had good customer service from Hatsan. Just be sure to use the web contact form. Email is not how they want you to contact them for service and parts.
My 22 cal Blitz has been flawless once I increased the mag spring tension and my Factor RC can keep up with guns costing 500% more in accuracy. For the money, there is NOTHING out there like the Blitz anywhere near the price $800 price you are paying. Even better if you can find it on sale at Midway when they run them for $650. The trigger is horrible, but I can still shoot some very tight groups in semi auto.
All the above aside, if I was paying the full $1000 retail price for one, I would only buy it from a place that allows no questions asked returns if it arrives DOA just in case you get a lemon. There are lemons out there, though all 5 of the Hatsan guns I have owned worked perfectly out of the box other than the mag spring tension adjustment mentioned above.
My 22 cal Blitz has been flawless once I increased the mag spring tension and my Factor RC can keep up with guns costing 500% more in accuracy. For the money, there is NOTHING out there like the Blitz anywhere near the price $800 price you are paying. Even better if you can find it on sale at Midway when they run them for $650. The trigger is horrible, but I can still shoot some very tight groups in semi auto.
All the above aside, if I was paying the full $1000 retail price for one, I would only buy it from a place that allows no questions asked returns if it arrives DOA just in case you get a lemon. There are lemons out there, though all 5 of the Hatsan guns I have owned worked perfectly out of the box other than the mag spring tension adjustment mentioned above.
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