American Air Arms .357 Slayer

[cpt_sfc]

I hate to say this , because of all the support you all Give Tom. Now I do not know tom. But i did order a 357 slayer Ser#0022 took almost 2 years to get it , The next year and half had to return it because it leaked air. Then could never get an answer from AAA as air still leaked out in about a week. Had to send to mr Z out west to fix. He advise the valve itself was the issue and I hope it is in mail back. Mr Z asadny was very good , but never could get it fixed . He is now sending it back . To recap I had it about 6 years ,used it when it worked about 3 months . The rest of the time it was in repair. I have not heard from Tom no matter how many e mails/calls etc, seems like he just dropped off the earth. So I will say I AM NOT A FAN of TOM . Hope I get it fixed someday. My VA Money(back Pay) bought it for me so that is a plus. Customer service is not AAA strong point. Sorry not to follow the context of this post, it is what it is.

 

[Kinetic45]

I hate to say this , because of all the support you all Give Tom. Now I do not know tom. But i did order a 357 slayer Ser#0022 took almost 2 years to get it , The next year and half had to return it because it leaked air. Then could never get an answer from AAA as air still leaked out in about a week. Had to send to mr Z out west to fix. He advise the valve itself was the issue and I hope it is in mail back. Mr Z asadny was very good , but never could get it fixed . He is now sending it back . To recap I had it about 6 years ,used it when it worked about 3 months . The rest of the time it was in repair. I have not heard from Tom no matter how many e mails/calls etc, seems like he just dropped off the earth. So I will say I AM NOT A FAN of TOM . Hope I get it fixed someday. My VA Money(back Pay) bought it for me so that is a plus. Customer service is not AAA strong point. Sorry not to follow the context of this post, it is what it is.

FYI - Multiple people have had leaking valve problems with their Slayers and while talking to Brian at Veridium Air recently he mentioned he'd found the problem and had made a new valve he was testing (to make sure it was working properly) before sending the customer gun back. Might contact him to see what he says about the issue.

 

[slayer]

Max? I'm sorry you are having issues... Your gun was ordered 10/22/15 and shipped on 1/19/16, the last correspondence from you was 10/8/19.

American Air Arms now has a full time Customer Service Agent. He can be contacted through the contact page of the website or at [email protected]. The older email info@americanairarms is no longer used but is currently forwarding to [email protected]

If you require service for an EVOL please contact your dealer directly and they will take care of you. If you need service for a Slayer please contact us directly at the above contact.

As for Vernadium - it's a free country.

 

[cpt_sfc]

Well Hello AAA happy to hear from you.Hope to have Slayer back from Mr Z soon AS I sent him a ck for the post. Will contact you ASAP. I may have to eat my words , but they are low in calories so if I,m in the wrong I will admit it. Good to hear from you. I stopped in 2019 because no response. I will let you know when I get it back as I did love it when it worked.

 

[jmeade1975]

Hoping to get mine soon after seeing this post. I was able to call Tom in January and February to get an ETA of March, but have not been able get a return call this month after quite a few messages being left. I will try to patiently wait, but easier said than done!

 

[shamu]

It may feel like forever but it will be worth the wait

 

[jmeade1975]

I looked back a few posts and seen the recommendation to email customer support. I sent email and got a reply the next day. Good news it should only be 3-4 weeks out now.