Considering the recent announcement by LCS Air Arms, we wanted to assure our many supporters, suppliers, dealers, and customers and provide some perspective on this matter.
Generally, we enjoyed selling LCS ’s line of airguns. However, we continue to experience commercially unacceptable delays from them in fulfillment of prepaid purchase orders. Recently, we informed LCS Air Arms of the Rattler™ airgun and announced our intent to offer this airgun line from Western Airguns. We also informed them we intended to continue selling LCS’s products. LCS did not agree with our decision. These issues, coupled with our desire to provide our customers and network with the most innovative airguns, as well as the best support and service, led us to decide to part with LCS Air Arms as one of our continuing suppliers. We will, with their cooperation, endeavor to fulfill any existing purchase orders and continue to service what we sell. While we were supplied by LCS we provided warranty service without fault. Going forward, we will continue to offer this same service if possible. However, without ongoing support from LCS, we will inevitably run into a problem with supply and will be unable to assist. Your manufacturer warranty is from LCS Air Arms, and we trust they will continue to provide warranty support through whatever means they choose. We will do our best to assist any customer if we are able to do so.
As you know, we are excited to offer the Western Rattler .357. When we first saw the rifle, we saw many design changes and innovative components. In our view, the Rattler .357 represents a new and innovative step forward in this type of airgun.
We are very sorry for any inconvenience this may bring to any customer or dealer. Those who know AOA know that we will continue to provide service and support to our loyal customers and dealers wherever possible.
Airguns of Arizona
Generally, we enjoyed selling LCS ’s line of airguns. However, we continue to experience commercially unacceptable delays from them in fulfillment of prepaid purchase orders. Recently, we informed LCS Air Arms of the Rattler™ airgun and announced our intent to offer this airgun line from Western Airguns. We also informed them we intended to continue selling LCS’s products. LCS did not agree with our decision. These issues, coupled with our desire to provide our customers and network with the most innovative airguns, as well as the best support and service, led us to decide to part with LCS Air Arms as one of our continuing suppliers. We will, with their cooperation, endeavor to fulfill any existing purchase orders and continue to service what we sell. While we were supplied by LCS we provided warranty service without fault. Going forward, we will continue to offer this same service if possible. However, without ongoing support from LCS, we will inevitably run into a problem with supply and will be unable to assist. Your manufacturer warranty is from LCS Air Arms, and we trust they will continue to provide warranty support through whatever means they choose. We will do our best to assist any customer if we are able to do so.
As you know, we are excited to offer the Western Rattler .357. When we first saw the rifle, we saw many design changes and innovative components. In our view, the Rattler .357 represents a new and innovative step forward in this type of airgun.
We are very sorry for any inconvenience this may bring to any customer or dealer. Those who know AOA know that we will continue to provide service and support to our loyal customers and dealers wherever possible.
Airguns of Arizona
