Arken EPL4 6-24x50 Warning

I just discovered the same thing with my EPL4! 12 yards is good to go. 10 yards is a no-go. I just emailed CameraLand NY, where I purchased the scope in September, to see if they can help. I will let you know what I find out!
CameraLand NY replied right away and said Arken should repair or replace under warranty. I’ve emailed Arken twice with no response… I will call CameraLand NY tomorrow to see if they can facilitate the fix.

I love this scope but it should absolutely focus at 10 yards. Deal breaker!
 
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...From the muzzle, scope objective, middle of the scope (turret saddle), etc?
I measure from my face/eyes :)
WHY would you want to play mathematics ?
I am measuring short distances with Dewalt lazer and longer distances with a Nikon rangefinder. Angle compensation is a cream on the cake.
Regardless I shoot offhand or BR or silhouettes.
 
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