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Bad experience with airguns of Arizona

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This is not my personal experience this is the experience of a friend of mine that does not have a air gunnation account so I am posting it for him first off this guy has done a ton of business with airguns of Arizona and has been a faithful customer with them he had bought a daystate huntsman a while back and decided that he wanted a moderator for it so he sent his gun into air guns of Arizona and they put it on and sent it back to him and within three shots it was clipping pellets so he sent the whole gun back to them and told them what was going on so they kept it for about a week and sent it back to him the problem still wasn't taken care of so he sent it back to them and they sent it back about a week later and told him it was fixed he took it out and shot it and said that it was still clipping pellets so instead of sending it to them he drove 750 miles to take it to them personally he handed it to them and said that the moderator was still clipping pellets then he drove back home a week later they sent it back to him and accused him of dropping it he said that he had owned the gun since it was brand new and had never dropped the gun ever so instead of AOA taking care of the problem they instead accused their loyal customer of dropping his gun what a way to treat a loyal customer who has bought over $10,000 worth of guns equipment and ammo
 
We hear you ... second hand delivery of how initial conversation was handled, future conversations and final conversation :cautious:

Now if AOA was simply shooting the rifle to disprove the clipping, or was visually viewing using a Bore light ... we don't know ?
How moderator was attached as an after fact ( Non factory ) add-on ... we don't know ?
How rifle was shipped and how protected from the ANIMAL HANDLING practices of the shipping companies ... we don't know ?

We all have grievances now and then ... but the whole story we'll never know keeps us from having any sort of constructive contribution.
Last thing most of us won't do is pile on and hate AOA because of a second party post & rant.

Don't shoot the messenger ... It is a real bummer either way & hope your buddy can get the issue sorted out to his satisfaction (y)
 
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