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Beeman service terrible

Curious if anybody else has difficulty getting warranty parts from beeman, back in sept. I bought a rifle with oversized bore and nothing shot accurately, after no replies to email and texts i could occasionally get ahold with phone call and then ask to give attention to email and documents sent, they sent me a used barrel that is also eversized bore and cannot get a good replacement barrel yet, this has been going on sense September, here is a pic of a slug pushed thru both barrels and shows no rifling marks, hope this message shames them enough to change the way they do business.

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