RTI Contact email?

Yes. Very, very, very slow compared to how it used to be with them. Rok is who I’ve been communicating with for the last year. The company is much bigger now. In the beginning, communications were very prompt. I can’t even imagine what his inbox looks like. We have to remember you are not the only guy with an RTI. Tons more people have them now. 50% of them clueless and either screwing their guns up or have questions.
 
Well, I probably don't fall in the right 50% most of the time. Got to start somewhere, even if stupid and clueless. Remember, this is a lifetime South Dakotan posting on AN, we have Cowboys and Indians on horses running wild around here and life goes a bit slower. The RTI is supposed to protect me from the vicious howling prairie dogs and snipe the elusive jackalope. Avoid the bison, they are not for petting.
 
Has anyone else contacted RTI directly recently - say last two to three weeks. Did you get a response? Not sure if its my email provider or perhaps my questions are too daft.
I used the [email protected] and they responded the next day. This was about 3 weeks ago. Hope this can help save your homestead lol
 
And remember, they are in the season for the shows also. Things slow down quite a bit this time of year.
That is a valid point.
Not the same thing, but I am an equestrian event photographer and just finished a 4 week series. You should see the backlog in my inbox.
I prioritize the tasks at hand, and scan emails when I can, attepting to select and answer those that appear critical from their headings.