I have an AEA Challenger Pro .22 rifle. It is a great shooting gun and 6 months old. The O ring blew between the gauge and tank. I contacted the vendor, ie, Utah Air guns. They told me they don't work on AEA guns and to contact the Pellet Shop. I did and they sent me a new O ring but wrong size. I recontacted them and they asked where the gun came from. I told them Utah Air Guns. Pellet shop now refuses to send correct part or deal with it. Now I sit here with a nearly $900 gun, including extra clips, that leaks air. DOES ANYONE KNOW A VENDOR WHO WILL EITHER SELL ME THE NEEDED PART OR FIX THE GUN FOR ME IF i PAY ALL EXPENSES. I am aware that O rings are not covered by warranty. BUT, I now wonder,,, what if something actually serious went wrong with the gun since there is obviously no vendor support for repairs nor any warranty in spite of what is claimed. This has been going on now for 6 weeks. I am pretty disalusioned and likely will just sell the gun and forget the whole pcp thing. Also I have looked on line and see no video's in which I can learn how to change o rings or much anything else on most pcp guns. So what do you do when there is the eventual problem?
Costly mistake in buying a pcp rifle
- Thread starter PennyPincher
- Start date
They know you're willing to pay for the part and shipping costs and won't sell you one as a paying customer?
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Same thing with the Avenger. Dealers will sell the Rifle, but you are on your own for Parts and service.
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Orings and More | Metric Orings and Hydraulic Seals
Stocking distributor of metric o-rings and seals in various materials and sizes. Metric Orings in Buna 70 & 90, Silicone, Viton and EPDM material.
www.oringsandmore.com Upvote 0
Just measure them and order online somewhere. You can even take it to a hardware store and they can measure for you and probably have one in stock.
As for customer service on it going forward... good luck.
As for customer service on it going forward... good luck.
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There is a recent post about an oring supplier. You just scan it with an app and your phone measures it. You specify the material you want and they make it for a few cents.
I don't know how to link it. But it was a post today.
Lots of distributors sell orings. They use them in countless applications. A quick Internet search will get you some. ACE hardware would be where I looked first.
I don't know how to link it. But it was a post today.
Lots of distributors sell orings. They use them in countless applications. A quick Internet search will get you some. ACE hardware would be where I looked first.
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I long ago assumed I would be the warranty on all guns I purchased
.
Shipping costs and delays would drive me nuts unless it was something dangerous to work on.
.Shipping costs and delays would drive me nuts unless it was something dangerous to work on.
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What is the size you are looking for, and ate you sure that's where it is leaking from?
These are typically simple to fix and this is a good time for you to learn about your rifle.
These are typically simple to fix and this is a good time for you to learn about your rifle.
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If it's only an o-ring issue, I agree with the other posters. Find out what kind of o-ring is required, order a few of them and replace yourself. o-rings are generally cheap and easy to replace by the end user.
Generally speaking they seem to fail more quickly if 1) you overtighten the fixture where they sit or 2) you store your gun at high pressure. Sometimes they can fail if you nick them during assembly.
Generally speaking they seem to fail more quickly if 1) you overtighten the fixture where they sit or 2) you store your gun at high pressure. Sometimes they can fail if you nick them during assembly.
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I only had to watch a couple Videos from The Pellet Shop demeaning their customers and broadcasting them to the world to know that I would not want to do business with them.
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Orings are like olive oil.
Always buy the extra virgin olive oil.
In case something happens to the first one you have an extra.
Always buy the extra virgin olive oil.
In case something happens to the first one you have an extra.
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I've had quite a few pleasant experiences with them. I had know idea that had vids of them trashing their customers.
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That’s a bummer man. I’m shocked Utah won’t atleast help you figure out a dang o-ring.
If your on Facebook there’s a AEA group. Maybe someone on there can help. I hear they are decent guns but have terrible support. Kinda on your own situation when problems arise. Hope things get sorted out for ya.
If your on Facebook there’s a AEA group. Maybe someone on there can help. I hear they are decent guns but have terrible support. Kinda on your own situation when problems arise. Hope things get sorted out for ya.
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Crazy how we all lean on dealers when there’s actual true airgunsmiths to take care of certain issues properly. Dare I say even make the issue go away permanently instead of just a couple months. It’s from China, are the machined specs correct that houses the ring? Most customers would not know that. Is a different style or size ring more suitable and reliable? Dealers are just going to give you the same ring that blew out in the first place. Was there some dynamic’s with the gun that made this happen? These are all questions that get addressed when using a quality airgunsmith.
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A dealer ought to be able to repair the product that He sells. Not just sell the Rifle but stand behind it when it needs repair. Don't "Just take the Money and Run".
Or at least have a warning that certain brands that they sell will not be repaired. JMO
Or at least have a warning that certain brands that they sell will not be repaired. JMO
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