Defective airgun

[LuAnn Drakos]

After many adjustments on the rear sight, the screw came out with the spring. Umarex said, since I purchased the air gun from Amazon it may have been defective as Amazon buys products not knowing they're defective. They also said my pistol has been discontinued and they're happy to replace it with a Rugers Mark IV and it has a red dot. Viewing the responses in this forum, I wanted the opportunity to try the red dot but thought I had to wait. The defective air gun is a blessing in disguise. Meanwhile, the HOSP are accumulating, temporarily! Thank you for all of your advice and support. So grateful to you all

 

[Motorhead]

Not really understanding where the question is ?

 

[LuAnn Drakos]

General discussion requires a question?

 

[Motorhead]

General discussion requires a question?

So a statement and we disregard

Thank you for all of your advice

Fair enough ... was willing to help but no help needed at this time

 

[dv8eod]

So a statement and we disregard

Fair enough ... was willing to help but no help needed at this time

Sir.... SIR..... Step away from the beer....

 

[L.Leon]

After many adjustments on the rear sight, the screw came out with the spring. Umarex said, since I purchased the air gun from Amazon it may have been defective as Amazon buys products not knowing they're defective. They also said my pistol has been discontinued and they're happy to replace it with a Rugers Mark IV and it has a red dot. Viewing the responses in this forum, I wanted the opportunity to try the red dot but thought I had to wait. The defective air gun is a blessing in disguise. Meanwhile, the HOSP are accumulating, temporarily! Thank you for all of your advice and support. So grateful to you all

Glad Umarex was willing to help you out… The sparrows better watch out!

 

[Trucker3573]

Good deal. Man I wish I got to the west side of the state a bit more. I have a Ruger airhawk elite break barrel .177 I would sell you super cheap that would do a much better job on those hosp. Problem is if I ever do get that way it’s in the middle of the night. Lol.

 

[TN_Yankee]

Umarex said, since I purchased the air gun from Amazon it may have been defective as Amazon buys products not knowing they're defective.

Not that I trust much of anything Amazon does, but... huh? Is Umarex saying Amazon buys from sketchy distributors? Just curious.

Glad Umarex is willing to make it better.

 

[Feinwerk]

Send us a picture when you get your new goody with red dot sight. Prop up a paper plate with a few dots on it and practice. Pick up some shooting bags or make your own or roll up some towels and make it super steady.

 

[WorriedMan]

Not that I trust much of anything Amazon does, but... huh? Is Umarex saying Amazon buys from sketchy distributors? Just curious.

Glad Umarex is willing to make it better.

Agreed, kudos to Umarex, Amazon sells defective, discontinued Umarex product, customer gets free, upgraded replacements from Umarex when defective product fails. Amazon takes the money, Umarex takes the hit. WM