I found that the aluminum bottles (2 front and rear) on my Niksan Escalade I purchased on January 9th of this year were marked as 200 bar on a 250 bar rifle.
I contacted DonnyFL with my concerns and was told, laughably, that the bottles were mislabeled by the manufacturer.
They also stated that exchanging the bottles would have exceeded dealer cost.
Which means they were aware of the problem and sold the rifle(s) anyway.
At no time before or after the sale was I informed of the issue, that only occurred because I happened to look at the bottle.
I'll ignore the HUGE liability issue here.
After some back and forth they offered to exchange the bottles.
Since the bottles have loctite on the threads I am not going to apply high heat to the bottles and possibly void the warranty.
The next offer was to send the gun back and they would exchange the bottles at their facility.
When I inquired as to who pays shipping I was told they do not cover shipping for any return.
DonnyFL (or Niksan) creates a problem, the problem is sold to the customer without the customers knowledge, 2 months later the customer discovers the problem and the response is that the customer pays to have the problem fixed.
The ALUMINUM bottles are STAMPED with the value AND as any responsible vendor would know a SAFETY issue is an immediate recall of ALL affected materials, which would include permanently mislabeled safety data.
MOD EDIT: sarcastic, instigating comments removed.
So, got any examples of aluminum bottles stamped with the wrong working pressure?
Since DonnyFL does not feel that selling me a gun with a safety issue is their problem I will fix it myself. Why any company would sacrifice their reputation over this is a total mystery to me. All they needed to do was send a shipper and none of this would have been necessary. My other question is did they sell more than just mine and have they notified any other buyers?
I contacted DonnyFL with my concerns and was told, laughably, that the bottles were mislabeled by the manufacturer.
They also stated that exchanging the bottles would have exceeded dealer cost.
Which means they were aware of the problem and sold the rifle(s) anyway.
At no time before or after the sale was I informed of the issue, that only occurred because I happened to look at the bottle.
I'll ignore the HUGE liability issue here.
After some back and forth they offered to exchange the bottles.
Since the bottles have loctite on the threads I am not going to apply high heat to the bottles and possibly void the warranty.
The next offer was to send the gun back and they would exchange the bottles at their facility.
When I inquired as to who pays shipping I was told they do not cover shipping for any return.
DonnyFL (or Niksan) creates a problem, the problem is sold to the customer without the customers knowledge, 2 months later the customer discovers the problem and the response is that the customer pays to have the problem fixed.
The ALUMINUM bottles are STAMPED with the value AND as any responsible vendor would know a SAFETY issue is an immediate recall of ALL affected materials, which would include permanently mislabeled safety data.
MOD EDIT: sarcastic, instigating comments removed.
So, got any examples of aluminum bottles stamped with the wrong working pressure?
Since DonnyFL does not feel that selling me a gun with a safety issue is their problem I will fix it myself. Why any company would sacrifice their reputation over this is a total mystery to me. All they needed to do was send a shipper and none of this would have been necessary. My other question is did they sell more than just mine and have they notified any other buyers?
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