Element Titan failure

[R_M]

This afternoon one of my Element Optics Titan scopes failed on me. While shooting some targets at 25m, part of the windage turret came loose. To be more specific: the ring containing the hash marks came undone and now spins freely. If this would have happened in competition, I would have no zero indication anymore.
I would have thought the scope had an easy time, sitting on top of an FX Panthera pcp with moderate power output. But apparently it couldn't handle the minimal recoil of a pcp.
Has anyone else had this part of his/her scope coming loose? I own a second Titan and that scope sits on one of my competition pcp's. And now I do not trust that scope anymore for competition use. It is a low level club competition but none the less a competition where equipment failure is not desirable.

 

[JaceSpace1369]

This afternoon one of my Element Optics Titan scopes failed on me. While shooting some targets at 25m, part of the windage turret came loose. To be more specific: the ring containing the hash marks came undone and now spins freely. If this would have happened in competition, I would have no zero indication anymore.
I would have thought the scope had an easy time, sitting on top of an FX Panthera pcp with moderate power output. But apparently it couldn't handle the minimal recoil of a pcp.
Has anyone else had this part of his/her scope coming loose? I own a second Titan and that scope sits on one of my competition pcp's. And now I do not trust that scope anymore for competition use. It is a low level club competition but none the less a competition where equipment failure is not desirable.

Can't blame the scope for being a little nervous.

On the serious note, Does it use a screwcap on top? Or is the turret held with grubscrews?

My Arken scope grubscrews have sometimes loosened , but even if it came completely loose apart it wouldn't really be a problemas it's always set to zero and I know how many clicks there are per mil and which way to turn.

 

[Gerry52]

Picture of the top of windage turret?

 

[jarmstrong]

it has a wide cap that screws on ,,, holding the adjustment knob on

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1min 26 sec into the video he removes the cap

 

[R_M]

The knob itself is fine. The ring underneath is loose.

 

[Tricky-Dicky]

I thought the Elements had a lifetime warranty?

 

[R_M]

I thought the Elements had a lifetime warranty?

That is exactly what we are going to find out now. I have contacted the shop where I bought the scope and am now waiting on a reply from them.

 

[Revoman]

In the past, I had taken an Element Scope in a trade. It didn't have the sun shade, or the power adjusting nub screw, so I contacted Element Scopes directly via online.
They took care of the issue and shipped the parts direct to me.
You might try that instead of going though your seller (?).

mike

 

[R_M]

In the past, I had taken an Element Scope in a trade. It didn't have the sun shade, or the power adjusting nub screw, so I contacted Element Scopes directly via online.
They took care of the issue and shipped the parts direct to me.
You might try that instead of going though your seller (?).

mike

In my country, the hierarchy for warranty claims is very strict. I as a consumer have to contact my dealer, who contacts the distributor, who in turn contact the manufacturer. That's the European Union in full force.

 

[cavedweller]

This afternoon one of my Element Optics Titan scopes failed on me. While shooting some targets at 25m, part of the windage turret came loose. To be more specific: the ring containing the hash marks came undone and now spins freely. If this would have happened in competition, I would have no zero indication anymore.
I would have thought the scope had an easy time, sitting on top of an FX Panthera pcp with moderate power output. But apparently it couldn't handle the minimal recoil of a pcp.
Has anyone else had this part of his/her scope coming loose? I own a second Titan and that scope sits on one of my competition pcp's. And now I do not trust that scope anymore for competition use. It is a low level club competition but none the less a competition where equipment failure is not desirable.

I have 3 all work great… fully warranted so call for a repair ticket

 

[.20calguy]

I thought the Elements had a lifetime warranty?

It does. I just used my warranty and had the replacement scope in four days.

 

[.20calguy]

That is exactly what we are going to find out now. I have contacted the shop where I bought the scope and am now waiting on a reply from them.

I contacted Element directly. As soon as they had my serial and tracking numbers they shipped the new scope. I shipped the damaged scope Tuesday and the new one arrived Saturday.