Pellet shop by far. ill tell u they always get back to you rt away, when they don't answer answer your questions without an attitude give great advice. I have a guantlet 30 umarex my cousin double fed and jammed the mag I tried the dowel rod trick but no luck bin said bring it In. Luckily I live 30 mins away. Lou the tech came out of the back took the gun and bout 5 mins later here comes my gin good as new !!!! Did I mention they don't sell umarex .still did it and then didn't even charge me .like I said above and beyond for their customers big thanks to lou,bin and Maria at pellet shop .anyone else got 1 shop that trust the most ???
Fantastic customer service my opinion
- Thread starter mikey fingers
- Start date
Did you ask what he did to clear it? I'm curious about that. Customer service is what REALLY makes a business thrive. It's been commented on before how good The Pellet Shop is.
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He used a dowel rod and rubber mallet was able to tap the smashed slug back into the mag enough to get the mag out a and clear barrel didn't have to take anything apart even filled my air back up .I did try the dowel rod but guess I wasn't tapping hard enough plus was using my palm as a mallet.
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