Please notify fxusa about this and show the pics. This can be corrected but if no ones catching it, how would they know? Ernest will be all over that, lol
So my MK 3 came in and the case was trash and beat up pretty good and foam inside the case wast torn just about at every joint. FX told me to pound sand when asking for at least a new piece of foam. They said there all damaged and not replacing them under warranty. Not too happy paying for a case if it was built into the price but ok so it’s just a case.
They did obviously give me a right plate which is the only thing appeared to be damaged probably during manufacturing not shipping. I did immediate send an email when I got the right plate cause that looks like a terrible design flaw and just a nightmare waiting to happen when becoming striped.
Thanks for supporting me with the topic at least I don’t feel bad anymore for asking about the damage and new drilled and tapped threads. I honestly expected more from FX’s brand. For my first impression from customer service to the issues I’m already having this might be a first and last FX for me!
I did email Kayla back at FX USA about the drilled and tapped right plate and to my surprise no response yet. I’ll give it a few more days but judging by my first warranty issue right out of the box I wouldn’t expect to hear anything from them honestly. You live and learn I guess. I know of many manufactures but in your opinion what are you few top manufactures for higher end PCPs
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