I needed an o-ring and called FX USA on Friday. I received it yesterday, Wednesday. It was not one but four o-rings in the bag! The bag has clear writings for its part number and all its specifications. Melissa was friendly and efficient as always. The tech, sorry I didn't write down his name, was patient and precise. Total time spent on the phone may be five minutes.
I have four PCP guns, all are FX. Other than their product excellence, the single most important reason I keep buying FX guns, new or used, is the unparalleled customer service here in the USA. I have often been tempted by many guns from other brands but the next gun I buy will still be FX!
I have four PCP guns, all are FX. Other than their product excellence, the single most important reason I keep buying FX guns, new or used, is the unparalleled customer service here in the USA. I have often been tempted by many guns from other brands but the next gun I buy will still be FX!
