Hi Drunk I absolutely agree with your comments re problems and how they deal with them. Both FX, Johan, and my retailer, Youngs Airgun Centre in Auckland NZ, have both stepped up. Youngs first, we are in the same time zone, offered to replace my Wildcat .22 with a new one. Johan, via email within 12 hours after Youngs offer, has asked me to send it back to retailer for them to fix with care package.
Great service from both parties. I have had some issues with my rifle but I am sure they will be sorted or I will have a replacement. I was sad to send it off but I love the look, feel and how the Wildcat functions and shoots, when it was shootng well. Thanks FX and youngs.
I would like to have the gun returned to youngs and then we can send them a care package for the gun and make certain that the gun functions properly so that you can experience the wildcat as it should be! And I hope this initial impression of it won’t impact your thoughts on the Wildcat overall.
I’m very sorry for the inconvenience. I believe that they will be able to fix it accordingly and that you will be very pleased with the gun once you get it back.
Best regards Johan
Great service from both parties. I have had some issues with my rifle but I am sure they will be sorted or I will have a replacement. I was sad to send it off but I love the look, feel and how the Wildcat functions and shoots, when it was shootng well. Thanks FX and youngs.
I would like to have the gun returned to youngs and then we can send them a care package for the gun and make certain that the gun functions properly so that you can experience the wildcat as it should be! And I hope this initial impression of it won’t impact your thoughts on the Wildcat overall.
I’m very sorry for the inconvenience. I believe that they will be able to fix it accordingly and that you will be very pleased with the gun once you get it back.
Best regards Johan
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