Has anyone had issues with the ATN X-Sight 4K Pro, because I think I am?

Was gifted an ATN X-Sight 4k Pro. I have used it with my Benjamin Cayden for about 11 months and about a month with my Redwolf. I have had a recurring issue with both guns and it's when I change the shooting direction . Whenever I change the distance that I shoot the gun at example 20 yards-45 yards the gun and scope work normally (drop and accuracy are on point), but whenever I change direction (say move left or right) the point of impact completely changes. Normally whenever that happens the change is about 1-2 inches but in extreme cases it has been a 4 inch change. I have done the same shooting drill with a Black Hound scope and it worked perfectly. Another issue is whenever I record videos on the ATN scope every once and a while the audio desynchronizes with the video it's not a huge problem but its gets really annoying. The scope is level and I used a torque screwdriver for the scope rings. I don't know how good ATN's warranty is ( maybe getting a replacement would be my best option) but a little help would be nice. Thank you.
 
Was gifted an ATN X-Sight 4k Pro. I have used it with my Benjamin Cayden for about 11 months and about a month with my Redwolf. I have had a recurring issue with both guns and it's when I change the shooting direction . Whenever I change the distance that I shoot the gun at example 20 yards-45 yards the gun and scope work normally (drop and accuracy are on point), but whenever I change direction (say move left or right) the point of impact completely changes. Normally whenever that happens the change is about 1-2 inches but in extreme cases it has been a 4 inch change. I have done the same shooting drill with a Black Hound scope and it worked perfectly. Another issue is whenever I record videos on the ATN scope every once and a while the audio desynchronizes with the video it's not a huge problem but its gets really annoying. The scope is level and I used a torque screwdriver for the scope rings. I don't know how good ATN's warranty is ( maybe getting a replacement would be my best option) but a little help would be nice. Thank you.
@Mr.Suave I would like to invite @N2 Shooter to your thread to get some more input. He has used this line of scopes extensively. I'm sure he has valuable input here.
 
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How do you invite people to threads? I'm pretty new to Airgun Nation and I don't know the workarounds to this website yet.
@Mr. Sauve Tag/mention them by placing the "@" symbol before their screen name in your post. Otherwise them seeing a post will be by chance that they see the thread title and decide to click it.