Hatsan customer service

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Septicdeath

Septicdeath

Member
Sep 27, 2019
3,365
5,390
Pacific Northwest, United States
youtube.com
I always here how bad Hatsan customer service is. It's just not so. Once you learn how to navigate their website system. As a example, last night I ordered a type 1 and type 2 gas ram. I asked them to create a invoice and email it to me so I could pay. 10:30 my time the next day invoice was in my email. With a note that I should receive my parts in four days. This has almost always been my experience with them.
 
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Septicdeath said:
I always here how bad Hatsan customer service is. It's just not so. Once you learn how to navigate their website system. As a example, last night I ordered a type 1 and type 2 gas ram. I asked them to create a invoice and email it to me so I could pay. 10:30 my time the next day invoice was in my email. With a note that I should receive my parts in four days. This has almost always been my experience with them.
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They fixed my Piledriver that was broken when I got it brand new. They forgot to tighten a air block so when I filled it a O-ring blew out and they lost a C-clip that I replaced with some wire. They blew me off when I told them about the problems with the gun after I got it back from them. Just the facts.
 
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