High Powered Airguns / Survival PCP - ALERT

[ThomasT]

Hello everyone,

This is just a “heads up alert” about:
High Powered Airguns
1428 Commerce AVE.
Longview, WA. 98632

They also go by the name of:
Survival PCP

I purchased a Hatsan Air Stripper from them and it arrived defective. The grub screw ( allen screw ) could not be loosened to allow adjustment on the Stripper.

I contacted them by email ( 4 ) four times and called them ( 3 ) three times and left a message to please get in touch with me. No one every answers the phone. They never did respond to any of my attempts to contact them.

I contacted my Credit Card company on 01/23/2023, told them the entire story and they agreed to issue me full credit and also debit the account of High Powered Airguns / Survival PCP. And guess what? Oh yeah the bad guys sent me an email and stated that a return label would be sent to me the next day.

ThomasT

 

[Mr.H]

Sometimes you have to push the envelope to get companies to respond. Good for you and I'm glad your CC company helped you out!
Its gotten to a point where I'll put up with a little more money spent at reputable dealer, rather than scouring the internet for a discount price.

 

[Simplemann]

Thanks for sharing your experience and good for you for being persistent I'll make sure they don't get a penny from me.

 

[maxtrouble]

Sometimes you have to push the envelope to get companies to respond. Good for you and I'm glad your CC company helped you out!
Its gotten to a point where I'll put up with a little more money spent at reputable dealer, rather than scouring the internet for a discount price.

The truth right here! Much better rewarding good vendors with our business even if the prices are a little high.

 

[beerthief]

IF you don't buy from the reputable store ,the store might not be there next time you really need them.

 

[ThomasT]

Sometimes you have to push the envelope to get companies to respond. Good for you and I'm glad your CC company helped you out!
Its gotten to a point where I'll put up with a little more money spent at reputable dealer, rather than scouring the internet for a discount price.

Hello @Mr.H

It is a shame that honest buyers have to go through so much trouble to get a return or a credit. I was not shopping for a low price, I was trying to find someone that had a .177 stripper in stock.

ThomasT

 

[ThomasT]

IF you don't buy from the reputable store ,the store might not be there next time you really need them.

Hello @beerthief

At the time none of my "regular" stores had the .177 caliber in stock, so I did a search which is normal.

ThomasT

 

[beerthief]

IF you don't buy from the reputable store ,the store might not be there next time you really need them.

this is my general thought on buying anything , and i also shop locally as possible . Yes i pay a bit more But the store is there when i need them.

 

[rsfrid]

Hello everyone,

This is just a “heads up alert” about:
High Powered Airguns
1428 Commerce AVE.
Longview, WA. 98632

They also go by the name of:
Survival PCP

I purchased a Hatsan Air Stripper from them and it arrived defective. The grub screw ( allen screw ) could not be loosened to allow adjustment on the Stripper.

I contacted them by email ( 4 ) four times and called them ( 3 ) three times and left a message to please get in touch with me. No one every answers the phone. They never did respond to any of my attempts to contact them.

I contacted my Credit Card company on 01/23/2023, told them the entire story and they agreed to issue me full credit and also debit the account of High Powered Airguns / Survival PCP. And guess what? Oh yeah the bad guys sent me an email and stated that a return label would be sent to me the next day.

ThomasT

Maybe should stick with mainline vendors?

 

[beerthief]

Small /new vendors are ok , IF they perform to our expectations like a Established vender. Buck Rail is a good example, Newish , answers within a reasonable quick time and prompt shipping , what more can we ask ?