If your Gun needs repair?

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Depending on where you bought it, seller-servicing ranges from excellent to incompetent. If you have a significant issue under warranty, then it probably makes sense to inquire about warranty servicing at the seller. For major issues out of warranty, there are capable independent techs out there, in case your seller isn't one that inspires confidence. For routine servicing and minor repairs, you can find instructional videos for about anything. Sometimes, diagnosing the problem is more challenging than the actual repair. Most air guns are not especially complicated, but they are different than firearms, and probably anything else in your experience. As with many things, time and money are usually considerations, and sometimes it just makes sense to figure it out yourself. Again, videos and inquiry on this forum will usually help.
 
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If you are not confident in your ability to repair it, don't. If you have some mechanical skill and the right tools to get the job done and the ability to analyze what the problem is, fix it yourself. If no, then look on the manufacturers website and see who is the appropriate entity to repair it. If not under warranty, it will cost you shipping, both ways plus labor and parts. If you own a lower end weapon, the repair cost could exceed the value of the weapon. That evaluation will have to be made by you prior to sending it off. Most repair sites warrant their repair work for 90 days and pay shipping both ways if it fails during the warranty period. I know AOA does and they repair any weapon they sell. You may want to evaluate the repair availability of the weapon as part of decision making process prior to purchase.
 
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I sent an FX Maverick back once because I had botched it up and could not figure out the problem. FX took care of it under warranty despite knowing the issue was caused by me. Turn around time was sufficiently fast but the wait drove me nuts.
Two things came from the experience. A spare gun and a vow to learn how to fix things myself. I have two “spare” guns now and can fix almost anything they throw at me if the need arises.
My mechanical skills are better than many but far from being advanced.
I would encourage anyone who has above average mechanical aptitude to learn to work on your own gun. It is very satisfying. However, if you lack mechanical skills I would suggest just sending it back to the factory or a competent repair center. The learning curve was steep for me and cost some money for parts when I got it wrong.
 
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This site, YouTube, and Google are my best friends. I have not needed anything else so far to fix any issue that I have had. A lot of time the videos are of my exact model detailing how to address my exact issue. Other times the videos are close enough to get me where I need to be. There have been a couple of occasions where the warranty was still good, and I simply contacted the manufacturer and asked if they would be willing to send me the part. So far, I have not been turned down as it is a win-win situation. I save them work and I get my gun fixed quicker.
 
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Well, since no one has actually stepped up and made an actual useful suggestion.. I'd suggest Newman Buck over at 910 Airgun Tuning and Repairs. Although I also do most of the work on my guns there have been times I've just been plain stumped as to what the problem is. Newman is my Go To Guy.. hasn't been a problem yet he hasn't been able to fix. If your gun is an FX gun, there's the added benefit that Newman also works at FX USA as a technician and in the worst case scenario that your gun needs warranty replacement he can help facilitate that process more expeditiously.
 
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I just bought a new .50cal pcp. I cocked it and then heard a rattling. I took the stock off and found a broken piece of metal. I sent it in for repair and got it back charged with air. I set it on my bench and the next day I heard it bleeding air. I took the stock off again and see a large O-ring pushed out of its seat and a missing C-clip that wasn't put back on. I don't know if they will fix it again even though they didn't put it back together right. It would be a good idea to have a dedicated repair section on this site. I also do RC helicopters and those forums have all kinds of self repair sections.
 
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