Impact M4 Buying Experience.. A Little Disappointed :( - UPDATED RESOLUTION

sorry to hear your grief.
i been looking to step up tp the next level myself almost bought a ghost.
now after watching the same FX M4 Video and reading it on their website
that it comes with a hardcase and a new removable moderator
both dealers i inquired said nope no female foster no case and no moderator.
i said to both watch u tube and also go to FX site. i said Well cancel the sale for now until i find out what is going on from FX.
after watching several vids on the m4 unboxing and showing the case and moderator, it comes with I'm scratching my head.
sorry for 2 plus grand it should come as advertised!
 
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sorry to hear your grief.
i been looking to step up tp the next level myself almost bought a ghost.
now after watching the same FX M4 Video and reading it on their website
that it comes with a hardcase and a new removable moderator
both dealers i inquired said nope no female foster no case and no moderator.
i said to both watch u tube and also go to FX site. i said Well cancel the sale for now until i find out what is going on from FX.
after watching several vids on the m4 unboxing and showing the case and moderator, it comes with I'm scratching my head.
sorry for 2 plus grand it should come as advertised!
What dealers did you talk to? They are the same price everywhere, check with other vendors, there are several reputable dealers that will sell you an M4 with all the included accessories. I got mine from The Pellet Shop, it came with everything advertised and shipping was free! Great folks to deal with also.
 
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So, my Birthday was July 20th and it's the big 60th this year so although I really didn't need it, curiosity on the new features and Copper color of the new M4 had me pulling the trigger to treat myself.
I purchased a compact .22 because I prefer the short bullpups from "a California based dealer" the week before my B-Day and it actually arrived on my "Big Day", I was so Happy :)... then I opened
the case. Gun was absolutely beautiful and blew me away but then I noticed a few things were missing from what I was expecting. There was no Manual, no Foster fitting. and the most disappointing
thing... No Moderator. So, I reached out to the dealer to figure out why. I was told "The M4 doesn't come with a manual, we don't include the Foster fitting because no one really uses it, and they
weren't sure why I didn't get a moderator" but asked that I call back on Monday to follow up. So, I called back on Monday and was told "The Compact doesn't come with a Moderator but they would
source a manual from the distributor if they could get one and forward it along". To clarify my expectations, I'm basing my "Disappointment" on the "Getting Started with the new M4" video posted on
social media (YouTube) from the distributor. In that video the spokesperson for the distributor opens the case on a new M4 and pulls each item out of the case stating "This is what comes with the gun".
The items the spokesperson notes are #1- The Manual, #2 - The Foster Fitting, and #3 - The gun with the new FX Moderator attached. So then I started looking through all the advertisement online
both written and video from every source I could find. No where does it state that the new moderator doesn't come with the Compact setup. So, I reached out to the distributor, explained that I had
just received the new M4 from an authorized dealer and was curious why I didn't receive all of the items they (the distributor) advertised came with the purchase of the gun. Specifically I asked "Does
the new M4 purchased in compact configuration not come with a moderator?" The response, "Hmmm I honestly don't know" really bothered me. I responded that no where in the advertisements does it
state that the compact configuration doesn't include a moderator and requested they (the distributor) look into it and get me a definitive answer. Just to clarify that I'm not whining about a trivial
detail, this gun cost me $2000 + $90 shipping + CA tax totaling a full purchase price of $2243.99, for a Compact with the shortest barrel and 300cc CF bottle. I fully understand and agree that the Standard
600mm and Sniper 700mm with longer barrels and larger bottles are higher priced. Call me crazy but for that amount of money for a compact I expected a gun with ALL the factory accessories including
the damn moderator. Am I wrong here in my expectations? Does it state anywhere in advertisement that the compact doesn't include All the factory accessories? Would I even use the new FX Moderator?
Maybe not... BUT I PAID FOR IT! So, I'm still waiting for a definitive answer from the "Distributor" on whether or not a Compact purchase includes a moderator, no response as of the writing of this post.
I'm hoping for the responsible and courteous solution, all the missing accessories are sent to me or at the very least a correction in advertising that clearly states "What's in the box" for each configuration.

Do You agree?

Tom Houser aka tdhouser1964
Sacramento, CA

So, my Birthday was July 20th and it's the big 60th this year so although I really didn't need it, curiosity on the new features and Copper color of the new M4 had me pulling the trigger to treat myself.
I purchased a compact .22 because I prefer the short bullpups from "a California based dealer" the week before my B-Day and it actually arrived on my "Big Day", I was so Happy :)... then I opened
the case. Gun was absolutely beautiful and blew me away but then I noticed a few things were missing from what I was expecting. There was no Manual, no Foster fitting. and the most disappointing
thing... No Moderator. So, I reached out to the dealer to figure out why. I was told "The M4 doesn't come with a manual, we don't include the Foster fitting because no one really uses it, and they
weren't sure why I didn't get a moderator" but asked that I call back on Monday to follow up. So, I called back on Monday and was told "The Compact doesn't come with a Moderator but they would
source a manual from the distributor if they could get one and forward it along". To clarify my expectations, I'm basing my "Disappointment" on the "Getting Started with the new M4" video posted on
social media (YouTube) from the distributor. In that video the spokesperson for the distributor opens the case on a new M4 and pulls each item out of the case stating "This is what comes with the gun".
The items the spokesperson notes are #1- The Manual, #2 - The Foster Fitting, and #3 - The gun with the new FX Moderator attached. So then I started looking through all the advertisement online
both written and video from every source I could find. No where does it state that the new moderator doesn't come with the Compact setup. So, I reached out to the distributor, explained that I had
just received the new M4 from an authorized dealer and was curious why I didn't receive all of the items they (the distributor) advertised came with the purchase of the gun. Specifically I asked "Does
the new M4 purchased in compact configuration not come with a moderator?" The response, "Hmmm I honestly don't know" really bothered me. I responded that no where in the advertisements does it
state that the compact configuration doesn't include a moderator and requested they (the distributor) look into it and get me a definitive answer. Just to clarify that I'm not whining about a trivial
detail, this gun cost me $2000 + $90 shipping + CA tax totaling a full purchase price of $2243.99, for a Compact with the shortest barrel and 300cc CF bottle. I fully understand and agree that the Standard
600mm and Sniper 700mm with longer barrels and larger bottles are higher priced. Call me crazy but for that amount of money for a compact I expected a gun with ALL the factory accessories including
the damn moderator. Am I wrong here in my expectations? Does it state anywhere in advertisement that the compact doesn't include All the factory accessories? Would I even use the new FX Moderator?
Maybe not... BUT I PAID FOR IT! So, I'm still waiting for a definitive answer from the "Distributor" on whether or not a Compact purchase includes a moderator, no response as of the writing of this post.
I'm hoping for the responsible and courteous solution, all the missing accessories are sent to me or at the very least a correction in advertising that clearly states "What's in the box" for each configuration.

Do You agree?

Tom Houser aka tdhouser1964
Sacramento, CA
i agree, taking a wild guess sounds like JB's practices
 
What dealers did you talk to? They are the same price everywhere, check with other vendors, there are several reputable dealers that will sell you an M4 with all the included accessories. I got mine from The Pellet Shop, it came with everything advertised and shipping was free! Great folks to deal with also.
Well I won't say who the dealers are and they both are well known and I purchased my 1st gun from one of them
I see the m4 price is about t equal
I'm calling Fx this morning
I have 4 videos from u tube unboxing the m4 all 4 show the hardcase and lsd
And them.telling you it comes with it