Communication was extremely poor. I was not provided a tracking # until I asked what was going on. The day I received the tracking # was the day it was being delivered. I need the tracking # to request a pick up because no one lives at the property I have things sent to. Luckily no one stole the package that was left out in the open. However, he did securely wrap the package. Before posting this feedback I sent Motorhead a PM about it and was met with attitude which led me to post this feedback.