So I recently saw a post where someone bad mouthed the pellet shop and it’s staff for a sour sale that happened. I would like to share my experience from last night.
So I finally decided to make the purchase I’ve been debating for a while. An FX crown in .25 600mm dressed in the saber tactical stock.
Now I’ve never been one to be dealer loyal. I usually shop for prices, and contact multiple dealers to get a feel for how they do business. Last night (around 9pm) I visited the websites of 2 dealers I have not dealt with before, but heard about here on the forum. Both are much closer to my location than Utah who I’ve been doing pretty much all my business with (they are super awesome at everything they do).
I contacted pellet shop, and northeast airguns. Northeast I sent an email, but the pellet shop listed a number I could text. So I did, thinking I’d get a response when they opened in the morning. At 10:45pm, I received a text back! We talked back and forth, and before I knew it, I was making the purchase. Now I’m not sure who I was speaking to (it was over text), but to respond that fast at that time of night, and not try to rush me through the process, even chatting about family and kids! Now THATS a business I can get behind. We didn’t wrap up our conversation till around 11:30, and I felt extremely pleased with the service I got. The rifle is being built (the saber chassis is an add on), and will be in my hands in about 3-5days from what they told me.
The Pellet Shop has made a life customer in me, and I will not hesitate to speak up for them if someone else decides they have to bad mouth this company on an open forum.
Thanks again pellet shop!!
So I finally decided to make the purchase I’ve been debating for a while. An FX crown in .25 600mm dressed in the saber tactical stock.
Now I’ve never been one to be dealer loyal. I usually shop for prices, and contact multiple dealers to get a feel for how they do business. Last night (around 9pm) I visited the websites of 2 dealers I have not dealt with before, but heard about here on the forum. Both are much closer to my location than Utah who I’ve been doing pretty much all my business with (they are super awesome at everything they do).
I contacted pellet shop, and northeast airguns. Northeast I sent an email, but the pellet shop listed a number I could text. So I did, thinking I’d get a response when they opened in the morning. At 10:45pm, I received a text back! We talked back and forth, and before I knew it, I was making the purchase. Now I’m not sure who I was speaking to (it was over text), but to respond that fast at that time of night, and not try to rush me through the process, even chatting about family and kids! Now THATS a business I can get behind. We didn’t wrap up our conversation till around 11:30, and I felt extremely pleased with the service I got. The rifle is being built (the saber chassis is an add on), and will be in my hands in about 3-5days from what they told me.
The Pellet Shop has made a life customer in me, and I will not hesitate to speak up for them if someone else decides they have to bad mouth this company on an open forum.
Thanks again pellet shop!!