I recently tried to call FX to ask about and order a new valve seat and o-rings. They are no longer answering calls but instead you have to email them with the parts you need, then wait a day or two for a response and an invoice. Then you somehow email them your bank card number, (not thrilled with this ), or send a check via mail, and then. "once they receive payment," They will ship within 7-10 days.
As a result, the part I was asking about will not retro-fit my Gen 1 Impact so it took me 2 days to find that out and they included the original part on the invoice but I have a couple of the original parts, (was looking to upgrade), so now it will take another two days to change the invoice so I think I'll not worry about it for now and just not order anything.
I know they are busy but I really think there should be a better way.
Cheers,
KP/NC
