I’m going to be honest with y’all. I know I seem like I may come down hard on businesses sometimes, but I DO NOT LIKE FUNNY BUSINESS. I value good customer service and honesty. I noticed that something has been going on at Alkin in New Jersey recently. What is going on exactly? I do not know.
First off, when I noticed there was not any way to order Anderol 750 via Alkin I called. No one answered so I left a voicemail. My call was not returned. I waited maybe a week and called again during business hours. I pressed the button that was indicated for “customer service“ through the automated system. It went to voicemail. I hung up and called again. The same thing occurred. So I called again and selected the option to reach the sales department And what do you know? Aydin answers the phone. I asked about the oil and that’s where I received the information I posted last time. I alerted him to the issue of trying to order oil via their mobile site and it taking me to a “get a quote page,” his response was “I’ll have to take a look at that.” I just checked it again and nothing has changed.
Also I have my suspicions about this Alkin 100 oil based upon what I was told versus what I have read, namely his claim of Anderol 750 not being fully synthetic. I mentioned this before in this thread. Tonight I looked at the price of Alkin 100 and it has increased to $210 per gallon.
I thought it might be a mistake so I changed the quantity and these are the new prices:
$450 per 2.5 gallons
Price per quart $95
These prices are a bit ridiculous. I’m not even sure if shipping is included in this above pricing. I know there have been recent tariffs imposed, but I’m pretty sure they’re still selling oil that was in stock. If they’re smart they’re buying this stuff by the drum which is a 55 gallon barrel. This feels like price gouging to me. The new 1 gallon bottles look like clear bulk bottles that are filled from a drum and have printed labels that are slipped or glued around the bottle and used to brand someone else’s oil using the Alkin brand name. Why do I believe this? Because I used to purchase these sorts of bulk products.
I could be wrong, but something feels off to me. I like my compressor, and I’ve head great experiences with this company up until now. The people I dealt with in the past no longer appear to be employed there except for Aydin. Now things are starting to feel slimey to me. I advise that you all proceed with caution. If something doesn’t feel right, ask questions. If the answers don’t sound right, hopefully you have a backup plan and take your business elsewhere.
As proof of some of what I’m saying, here is a copy of my invoice with personal information omitted. Look at the date. That was 9 days ago.
