Palm Beach Airguns A+ (FedEx C-)

[IraLite]

PBA quickly sent my Mk2 30 Impact and even included a free tin of JSB pellets. Looks like they might've cleaned my slug liner too, but I'm not sure.

Fedex on the other hand... told me my estimated arrival would be be Thursday, package overslept in GA, new arrival date of Friday; never showed, new day of arrival Saturday, waited all day, called fedex twice, second call the rep said its waiting for me at the address I had it redirected to, its been there since Friday afternoon. If I had not called I wouldve been waiting at least to monday if not longer.

 

[PalmBeachAirguns]

Very sorry about your delay with FedEx. We know exactly how it is waiting for your new gear! Unfortunately this is usually the case when changes are made to the original shipping to be picked up at an on site FedEx location. Our experience has shown it is usually faster when set to be picked up at the actual local FedEx facility.

We are very happy to hear you have now received your new MK2 and our holiday gift, enjoy! 

 

[IraLite]

ISSUE in process of being resolved.

 

[PalmBeachAirguns]

We are very sorry to hear your are not satisfied with the trigger function. As we discussed over the phone, we need you to send a quick clip of the issue to [email protected] so that we can help you further. 

 

[IraLite]

I could not get a clip because I do not have anyone to record me at the moment. Thanks

 

[PalmBeachAirguns]

Glad the videos and discussion were able to help you. If you have any other question or concerns please reach out to us directly by calling 561.331.6731 or by sending an email to [email protected]. This will gaurantee you are helped as soon as possible.

 

[IraLite]

Thank you