Pyramyd Air shipping Delays

[Chunky_Munky]

@9Qm3

I'm trying to be patient but waiting 2 months for a "in stock" item is ridiculous especially when they already charged the card.

Best regards

 

[Pizzaman2976]

@9Qm3

I'm trying to be patient but waiting 2 months for a "in stock" item is ridiculous especially when they already charged the card.

Best regards

Same thing happened to me (although it's only been about a month and a half). I called to try to cancel and and of course can't get a hold of anyone. I emailed to cancel and now they are claiming they can't because the order is "processing." Well..... the order's been processing for a while now after they charged my card too... 

 

[SDellinger]

Pyramyd Air said my item shipped Monday the 4th of May. Tracking says arrival on the 14th of May. 10 days from Ohio to Wa state is pretty slow.

 

[FelixS]

I have always had a good experience with Pyramid, but today I do have a gripe.

When one makes an order and the item is "in stock" and the order is confirmed, that item should be allotted to you. I ordered .30 cal pellets only after they were in stock, but also ordered .177 Piranhas that were not. So, I waited for the back ordered items to come in, no problem. Then when the .25 cal FX Hybrids were "in stock", I added to the order, which was confirmed.

Now, while the .177 Piranhas are still on back order, the .30 cals are displayed as back ordered and only 3 of the 4 .25 cal hybrids are "in stock", one is on back order.

I sent an email requesting all in stock items shipped with the balance to ship with no additional shipping charges, let's see how this plays out.

Get it together Pyramid.

 

[Kowalski]

Had an order for a 500 cc tank and adapter for my dreamline, ordered on 4/19 adapter was in stock, tank was supposed to be in stock 4/27 then changed to 5/13 now showing 5/27. Cancelled the order and went with Utah Airguns. No more Pyramid Air if I can help it, too many other vendors to order from,

 

[Gear_Junkie]

I had something similar happen. I placed an order with a few items but had been waiting for months for an out of stock item to come in. I got the email notification saying that the item was in stock. I'm thinking great, my order will finally ship! I waited about a week and nothing. The item was in stock this whole time but then slowly dwindles to being out of stock again. My order never shipped. I cancelled all of the items and ordered from another vendor, frustrated. Like the OP, I wish they wouldn't charge the CC until the items actually ship.

 

[Uglyjohn]

They’ve been out of AA 10.3s for a while. When their site showed they were in stock I ordered 12 tins and got a confirmation email. The charge hit my credit card followed by a 2nd email saying AA 10.3s are on back order. Uj



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