PA good service as I have always gotten so far from them. Been ordering from PA since 2009 and not a problem yet. This time a Hawke scope, rings, a couple of air line fittings and a couple thousand pellets. Free shipping and arrived in three days, probably would have made it in two if a weekend hadn't been involved. All product well packaged and undamaged in shipping. I like the way they package pellets in the foam squares with cutouts for the tins. Delivery was by FedEx who set the package on my back porch, they emailed me a photo of it sitting by the door as proof of delivery. So no FedEx horror stories as of yet.