N/A Reximex acura bought, received open,(return?] with issues from "vendor"

hey guys got the acura .22 few weeks ago . very excited, got with box had been opened [RETURN?] , and was flopping around in box un-secure. the owners manual had been taken out of the accesory box, which had been crushed in transit. so loved it ,beautiful ,compact and very sweet looking. perfectly balanced,excellent trigger, and super sweet action.!!!. went to shoot and could not get the mags in as the breech was SUPER TIGHT! had to shove in with about 2-3 lbs of pressure, then push out with same, as they went FLYING!
OK WELL iim thinking they will break in. started to shoot and very 4-5 pellet at 50 yds. throwing about 12- 18 inchs to left. tryed many pellets and have lots of experience, but it ....SUCKED!!! well noticed my shroud was sssuper loose, you could grab and turn with a crunching sound....man i loved it wanted to keep, but $450 ???? to many issues. so contact vendor and they sent return label. waited a week and no money after they received??? went to bank and no deposit or any one "trying". called the VENDOR to see about refund and they said they tryed. i had gotten rid of the card that i purchased it on. they said that was the issue???/ ive gotten many refunds back on cards that id deleted as its ASSOCIATED with the same account.
anyway have bought pellets the last couple days and they took the money off my new debit card. if they can take my money they can RETURN/REFUND ME ON MY NEW DEBIT CARD, as they have no problem taking it! really bummed as i received a defective item and i get DRAMA, NO REFUND, NO CHECK and its been about a month. hopefully they will refund BACK INTO MY ACCOUNT FROM THE BANK THEY TOOK IT FROM!!! thanks guy will keep posted,j PS loved the acura and would love another , IF IT WILL SHOOT WELL!!!!!!
 
yes sheisty shat going on. hope they make it right. amazon ebay had no problem refunding to my canceled debit card, but they seem to have a ....PROBLEM! ive contacted them couple times today and hope i will receive my refund after a mon. recentley talked to them about buying a barrel. asked if they could guarantee it would be un opened. he just said. "we dont sell used stuff" ....and i had just sent back my reximex. want to keep using them, but starting to have.....caution!:oops:
 
update. got it worked out. i made a mistake as my landlord died and had to move. cancleed debit. they tryed repeatedley to refund but bank would not accept. then they sent check to my old adress, etc, etc. got a little excited, but pyramid came thru.....BIG TIME.!ADRESSING MY ISSUES and the super. adam called and was very helpful and gracious. so all good and im very thankful for their EXCELLENT SUPORT. J