SCBA Tank Valve Assembly. Saber Tactical????

I had read Ray's terrible experience with ST valves. I still took a chance as it seemed that most of the issues that people experienced were able to be corrected by the end user. I am not happy about having issues myself, however I just had the same repair/issue with a less expensive bottle valve also. At this price point, letting a valve that hasn't been properly quality controlled is unacceptable. No doubt.
In my case I did not see a product that I wanted to spend money on, save the new Scandanavian Arms that wasn't available here, yet.

It's like a BMW, when it works it's great....
Unlike a BMW it seems it is just a few tweaks to get the valve to work.
Granted there would be some cost involved for an easy pressure test set up, the test itself would take 30 seconds.
 
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To both @rayroz and @F6Hawk - you both are probably correct . . .

When I had my issues with the ST valve (reply #4 above) I had a spare burst disc on hand that I swapped out, but that used up my only spare. I contacted PA, since I bought it from them, and asked them to send a replacement burst disc but they did not have any on hand (odd, but that is what they said).

PA gave me their contact info for Saber Tactical, and I had no luck with them - but I kept pestering them. Eventually they contacted me and told me that they (the source PA sent me to) had nothing to do with any air related stuff and had no idea what I was talking about - they were strictly making firearms parts and could not help, thus treated my attempts to contact them as spam.

I eventually found the Saber Tactical guys that deal in air parts through web searches, and they happily sent me a few spare burst discs.

I reported the issue with their contact info to PA, but they seemed to insist they had the right info - despite my direct experience to the contrary. I don't know if they ever corrected it internally.

It would have been very easy for me to reach the same conclusion that Ray did, had I not been such a pest about it - I called and texted WAY more than three times because I was pretty ticked off by that point . . .

As the old saying goes, in most disputes there is your view, the other guy's view, and the real story . . .
 
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The question I have it, can you get your bottle filled at scuba shops with the ST or other airgun specific valves? Standard SCBA valves are a standard just about commercial shops can fill, not sure if commercial shops will fill using just foster fitting.
Good question. Depends on the scuba shop. If there are paintballers in the area that frequent the shop they might have the appropriate Foster to fill the tank. Call and check. You might have to buy your own if they aren’t willing to purchase a store owned adapter. Check to see if the shop can fill to 4500psi, it is their choice as to ax pressure they will fill to. The shop I worked at stored air in tanks at 6000 psi but the owner would only fill to 3500.
 
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I had read Ray's terrible experience with ST valves. I still took a chance as it seemed that most of the issues that people experienced were able to be corrected by the end user. I am not happy about having issues myself, however I just had the same repair/issue with a less expensive bottle valve also. At this price point, letting a valve that hasn't been properly quality controlled is unacceptable. No doubt.
In my case I did not see a product that I wanted to spend money on, save the new Scandanavian Arms that wasn't available here, yet.

It's like a BMW, when it works it's great....
Unlike a BMW it seems it is just a few tweaks to get the valve to work.
I don't disagree with the sentiment that ANY product at the price points we are paying for "quality" PCP items should be top notch. Sadly, many of those very items are designed here in the US by some really competent people, then outsourced to places like China or Malaysia or Taiwan to produce because it is so much cheaper. And that's how we get the sometimes lower, and certainly inconsistent quality. As long as a company stands behind their product with good customer support, it should only be a minor inconvenience for us, and they will remain in business. But let the customer service aspect suffer, or be non-existent, and the free market will dictate that said company won't remain in business very long.

I have only asked Broncato one question, and he replied to me in a reasonable time frame with an answer. I have asked the folks at Saber Tactical/DonnyFL many questions, both via email and phone, and have always received a prompt reply (phones are answered immediately, email may take a few hours or next day, depending on when it is sent). That's why I am surprised to hear the above.

That being said, perhaps Ray was dealing with them at a time prior to mine when they weren't as supportive, and he got the short end of the proverbial customer support stick. And then you have @AlanMcD's experience. Hit a brick wall but kept chipping away until he got what he needed, which SHOULD have been about 100 times easier than it was for him. Businesses have got to pay attention to their customers, especially when so few cater to so many, and the many have a forum such as this to compare notes.

As to your analogy of a BMW, it's a perfect summation of why I owned a BMW when I lived in Germany, but I have never owned one living here in the US.
 
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The question I have it, can you get your bottle filled at scuba shops with the ST or other airgun specific valves? Standard SCBA valves are a standard just about commercial shops can fill, not sure if commercial shops will fill using just foster fitting.
In my area, no SCUBA shop will fill past about 3500, and none that I have called have Foster fittings, only K-valve or DIN. Two paintball places can fill to 310 bar and have Foster fitting capability. YMMV
 
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