Brocock/BRK Scratches on brand new gun barrel?

[daddypaddy]

i dont think it’s vendor bashing until no response is received. once a positive response is received, i think it becomes vendor praising. it’s a legitimate reason for concern regarding a new purchase so a negative response seems unlikely. this seems to be an issue that can easily be resolved by partial refund or replacement.

that being said, those don’t look like small hairline scratches. personally, if it’s a shooter, i would take a partial refund and enjoy the gun as is.

 

[ChefSparrowRagazzi]

Yours is not a used rifle looking at your unboxing pictures, unfortunately airguns just are not the same quality as PB’s at all. You did buy one of the best for solid fit and finish and internals, if you bought a FX you’d been disappointed. They are made up of multiple sections, tubes and put together with a lot of tiny screws and ton of orings.

Going by your user, I have a Sako TRG and no airgun will meet that quality.

Now you're at the mercy of Lapua and Eley,
An airgun cannot meet this quality that will last for a lifetime, Because they are sealed with a syht pile of O-rings.
It looks accurate, because it is. It can be handily beaten by an airgun by a frogs hair.. Inside 50 yards. Up until One seal fails.
This is about $6000.00

 

[cavedweller]

So I finally got my scope mounted and went out to test the gun today! Seems to shoot well but I was pressed for time and it was freezing out so I only shot 10 rounds.

More importantly, as I was outside in good lighting I noticed that there are scratches all over the gun barrel and this is a brand new gun. If it was $300-500 I probably wouldn’t care but on principal, for the kind of money this gun costs I am a little disappointed. There are quite a bit of them… it almost looks like it was either a return or Brocock sent it out like this….

What do you guys thing?! Am I being dramatic for expecting a clean reasonably flawless barrel for $2300? They are hard to see in this lighting and on the camera but they are definitely there and it looks like someone removed the barrel and scratched it up!

As always, feedback is greatly appreciated!

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I would definitely pitch a fit
or
i would pull the barrel and polish it

 

[MushroomPsyche]

All the guns I've bought so far all have minor blemishes on them. I've had 4 Sig Sauer handguns go through me now and none were perfect. The closest one was the P229 which I still have. In terms of PCP's though, I've only had a Taipan Veteran but I've had 6 of them of various calibers and sizes go through me in the past few years. None were perfect. Every single one had a minor blemish on some parts here and there. The worst one was a noticeable dent on the air cylinder and the entire gun was replaced by Talon Tunes.

If you look at the video of the assembly of a Taipan Veteran, it's easy to see how parts pickup their marks along the production process. In the video, you can see bare barrels stacked together in a larger wooden box, completely assembled guns stacked beside each other inside a box with barely a visible divider between them, and even the assembly process itself, you can see tools hitting various gun parts on the table. It always makes me cringe when I watch a assembly/disassembly video of the Taipan with someone screwing and unscrewing the barrel or the air cylinder without first completely removing the center trigger/scope mount clamp assembly. The video shows that this is how they assemble it in the factory, but do it enough times (to adjust the regulator) and the barrels and air cylinders will pickup marks from it.

I'm not defending manufacturers as I'm a bit OCD about this stuff as well but it seems hand assembled guns like these will just invariably pick up marks along the way. Either that or considerably raise the price because being extra careful can easily double or triple assembly times. Or get robots to do it. Really, the only most perfect gun I got out of the box was my TX200... But even that was a replacement because the first one had a bit of minor rusting on the breach cylinder.

I know it's not the same gun but I thought it might provide some insights on what's going on. I've just come to accept that it's just the way it is. If the gun is functioning perfectly, and the blemished parts are not all that bad, I just try to live with it because even if I get it replaced, the replacement will most likely just have different parts blemished. In some cases, probably even worse than what I already have.

 

[SakoSierra]

The section of a Ghost barrel that passes through the frame WILL be/get scratched.

Seems that the machining of the chassis doesn't include a step to soften the sharp edges for the barrel passageway.

Scratches upon initial install? Possibly.

Scratches upon a barrel clean/pre-sale checklist by the retailer? Possibly.

Scratches from somebody who bought the gun and quickly returned it or brief use as a demo gun? Possibly.

When that barrel is passed through the frame (even possibly from initial install) it results in scratches.

This is precisely why I created the thread! Thank you sir! I mean it sucks lol. I guess if this is the case then my complaint is with Brocock! I was also thinking last night, absolute worst case scenario I could try to buff them out and then carefully reinstall the barrel.

 

[SakoSierra]

I would definitely pitch a fit
or
i would pull the barrel and polish it

Yeah i was thinking the same thing last night about a potential polish

 

[SakoSierra]

All the guns I've bought so far all have minor blemishes on them. I've had 4 Sig Sauer handguns go through me now and none were perfect. The closest one was the P229 which I still have. In terms of PCP's though, I've only had a Taipan Veteran but I've had 6 of them of various calibers and sizes go through me in the past few years. None were perfect. Every single one had a minor blemish on some parts here and there. The worst one was a noticeable dent on the air cylinder and the entire gun was replaced by Talon Tunes.

If you look at the video of the assembly of a Taipan Veteran, it's easy to see how parts pickup their marks along the production process. In the video, you can see bare barrels stacked together in a larger wooden box, completely assembled guns stacked beside each other inside a box with barely a visible divider between them, and even the assembly process itself, you can see tools hitting various gun parts on the table. It always makes me cringe when I watch a assembly/disassembly video of the Taipan with someone screwing and unscrewing the barrel or the air cylinder without first completely removing the center trigger/scope mount clamp assembly. The video shows that this is how they assemble it in the factory, but do it enough times (to adjust the regulator) and the barrels and air cylinders will pickup marks from it.

I'm not defending manufacturers as I'm a bit OCD about this stuff as well but it seems hand assembled guns like these will just invariably pick up marks along the way. Either that or considerably raise the price because being extra careful can easily double or triple assembly times. Or get robots to do it. Really, the only most perfect gun I got out of the box was my TX200... But even that was a replacement because the first one had a bit of minor rusting on the breach cylinder.

I know it's not the same gun but I thought it might provide some insights on what's going on. I've just come to accept that it's just the way it is. If the gun is functioning perfectly, and the blemished parts are not all that bad, I just try to live with it because even if I get it replaced, the replacement will most likely just have different parts blemished. In some cases, probably even worse than what I already have.

All the guns I've bought so far all have minor blemishes on them. I've had 4 Sig Sauer handguns go through me now and none were perfect. The closest one was the P229 which I still have. In terms of PCP's though, I've only had a Taipan Veteran but I've had 6 of them of various calibers and sizes go through me in the past few years. None were perfect. Every single one had a minor blemish on some parts here and there. The worst one was a noticeable dent on the air cylinder and the entire gun was replaced by Talon Tunes.

If you look at the video of the assembly of a Taipan Veteran, it's easy to see how parts pickup their marks along the production process. In the video, you can see bare barrels stacked together in a larger wooden box, completely assembled guns stacked beside each other inside a box with barely a visible divider between them, and even the assembly process itself, you can see tools hitting various gun parts on the table. It always makes me cringe when I watch a assembly/disassembly video of the Taipan with someone screwing and unscrewing the barrel or the air cylinder without first completely removing the center trigger/scope mount clamp assembly. The video shows that this is how they assemble it in the factory, but do it enough times (to adjust the regulator) and the barrels and air cylinders will pickup marks from it.

I'm not defending manufacturers as I'm a bit OCD about this stuff as well but it seems hand assembled guns like these will just invariably pick up marks along the way. Either that or considerably raise the price because being extra careful can easily double or triple assembly times. Or get robots to do it. Really, the only most perfect gun I got out of the box was my TX200... But even that was a replacement because the first one had a bit of minor rusting on the breach cylinder.

I know it's not the same gun but I thought it might provide some insights on what's going on. I've just come to accept that it's just the way it is. If the gun is functioning perfectly, and the blemished parts are not all that bad, I just try to live with it because even if I get it replaced, the replacement will most likely just have different parts blemished. In some cases, probably even worse than what I already have.

I completely agree but that was also kind of my thought process was that for the premium that this gun costs compared to alternatives, the manufacturer and shop doing the testing would take extra care to avoid these problems. If they are completely unavoidable then so be it but I’ve usually found that if I take an extra 30 seconds to install “x” part, I can do it in a way that doesn’t scratch or gouge something else. We’ve all had that time where we rushed a little to get something done and then we had to look at our mistake on the item for eternity lol.

I woke up today and it’s not as big of a deal but I am still hoping to hear back from the vendor. Maybe they will just let me swap and I can try to install my own barrel? Do a little smoothing before hand to avoid the same issue

 

[beerthief]

So I finally got my scope mounted and went out to test the gun today! Seems to shoot well but I was pressed for time and it was freezing out so I only shot 10 rounds.

More importantly, as I was outside in good lighting I noticed that there are scratches all over the gun barrel and this is a brand new gun. If it was $300-500 I probably wouldn’t care but on principal, for the kind of money this gun costs I am a little disappointed. There are quite a bit of them… it almost looks like it was either a return or Brocock sent it out like this….

What do you guys thing?! Am I being dramatic for expecting a clean reasonably flawless barrel for $2300? They are hard to see in this lighting and on the camera but they are definitely there and it looks like someone removed the barrel and scratched it up!

As always, feedback is greatly appreciated!

View attachment 545276

View attachment 545277

right now "if my gun" i would see just how it shot ! yeah disappointed in the scratches but at the same time maybe it got scratched because it fit that tightly and maybe increased the accuracy ? I would test it a lot . before giving it up for maybe a lesser shooter .

 

[MushroomPsyche]

I completely agree but that was also kind of my thought process was that for the premium that this gun costs compared to alternatives, the manufacturer and shop doing the testing would take extra care to avoid these problems. If they are completely unavoidable then so be it but I’ve usually found that if I take an extra 30 seconds to install “x” part, I can do it in a way that doesn’t scratch or gouge something else. We’ve all had that time where we rushed a little to get something done and then we had to look at our mistake on the item for eternity lol.

I woke up today and it’s not as big of a deal but I am still hoping to hear back from the vendor. Maybe they will just let me swap and I can try to install my own barrel? Do a little smoothing before hand to avoid the same issue

Are you kidding me... I'm someone who will take an extra 10 minutes to do something that will take someone else less than 30 seconds to do because I'm extra careful not to scratch any parts or do anything that I will regret later on.

 

[Jay308]

They all have little flaws, like I said I would let it go. That screw hole has good threads, just stands out and my barrel is scratched too. Your not alone and I’m pretty OCD about stuff. Don’t get me started on my Vette and GM quality lol

Side note: AOA said 18 in/lbs for the top rail screws. For most PCP’s use T-handles and when the handle flexes it’s torqued enough, there are not many torque specs. Watch the AoA YT or even FX and thats how it is done. fyi

 

[Jay308]

I'm not defending manufacturers as I'm a bit OCD about this stuff as well but it seems hand assembled guns like these will just invariably pick up marks along the way. Either that or considerably raise the price because being extra careful can easily double or triple assembly times. Or get robots to do it. Really, the only most perfect gun I got out of the box was my TX200... But even that was a replacement because the first one had a bit of minor rusting on the breach cylinder.

My TX200 was damn near flawless too! It’s not anymore but I’ve shot it alot. Hell it’s kept me going in between getting my new Ghost.

 

[rokonman]

Online promo picture from one of the dealers shows similar scratches. I’m going with that’s the way it is, enjoy that fine gun.

 

[SakoSierra]

Online promo picture from one of the dealers shows similar scratches. I’m going with that’s the way it is, enjoy that fine gun.

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Well crap…. That’s the nail in the coffin!

 

[SakoSierra]

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They all have little flaws, like I said I would let it go. That screw hole has good threads, just stands out and my barrel is scratched too. Your not alone and I’m pretty OCD about stuff. Don’t get me started on my Vette and GM quality lol

Side note: AOA said 18 in/lbs for the top rail screws. For most PCP’s use T-handles and when the handle flexes it’s torqued enough, there are not many torque specs. Watch the AoA YT or even FX and thats how it is done. fyi

I hear ya. Accuracy is far more important to me than aesthetics. I would much rather have the accuracy. I am going to try to test with 100 or more shots today and see how she does. As long as that goes well I am good.

 

[WoodWelder]

Well crap…. That’s the nail in the coffin!

Yup, sucks it is a new gun but after use it will get that way eventually. All of mine show minor blemishes too.

Stop "NOSE DRAGGING" the gun and keep shooting.

 

[AirNGasman]

Make 'em eat it. And also make 'em eat the return shipping by demanding a pre-paid shipping label. It's the LEAST they could do.

 

[SakoSierra]

Make 'em eat it. And also make 'em eat the return shipping by demanding a pre-paid shipping label. It's the LEAST they couldfrom to be an issue with these guns….

From what I see, it seems to be a frequent issue with this model so may actually be a Brocock problem. I am still going to shoot for a discount but we will see….

 

[MushroomPsyche]

From what I see, it seems to be a frequent issue with this model so may actually be a Brocock problem. I am still going to shoot for a discount but we will see….

I think some sort of a discount will be a reasonable ask. The way this gun is manufactured, it seems that all of them will be the same. Really, the only two options are return the gun and do away with it (because the next one will likely be the same), or just enjoy it as it is knowing that they're all like that.

 

[rayroz]

You paid for new ,why would you take anything else . I dont care if it shoots lights out . Your being played .
Bottom line !!!!
Ray

 

[Ranchibi]

Well....if that is normal when installing a barrel on a BRK and it shoots lights out then it's purely cosmetic but still an eye sore. Like said above, you could polish the scratches out and see if you can smooth out the areas causing the scratches. Returning it for warranty might not solve the issue or maybe the vendor will smooth out the imperfections causing the issue....sorry for what's happened! I am quite anal retentive when it comes to my things so that would definitely bother me too. Looks like someone on the manufacturing side didn't do their job correctly on some.