Hi. Posted this on Manufacturer Feedback as well.
Bought this March of 2020. Took good care of it. Have several Umarex replicas- they have worked well- no problem. Because of that didn’t by the service contract through Pyramid.
Safe to Fire position switch not working- gun won’t fire. There is a “ Field Strip” button at the end. I push it to release and slide the top portion. It will release but not slide off
Called Pyramid- said have to work through Umarex. Called them. Guy said- “ 90 day warranty, gun cannot be fixed, you will have to buy a new one”. Maybe guy was having a bad day.
Have texted Pyramid to see if they’ll exchange. Retired- don’t want to spend another $230.00. Probably just as expensive to fix. If Pyramid can’t help it becomes a wall hanger and conversation piece and a chance for buddies to hold a replica when we play pool.
Any thoughts? Thanks
Bought this March of 2020. Took good care of it. Have several Umarex replicas- they have worked well- no problem. Because of that didn’t by the service contract through Pyramid.
Safe to Fire position switch not working- gun won’t fire. There is a “ Field Strip” button at the end. I push it to release and slide the top portion. It will release but not slide off
Called Pyramid- said have to work through Umarex. Called them. Guy said- “ 90 day warranty, gun cannot be fixed, you will have to buy a new one”. Maybe guy was having a bad day.
Have texted Pyramid to see if they’ll exchange. Retired- don’t want to spend another $230.00. Probably just as expensive to fix. If Pyramid can’t help it becomes a wall hanger and conversation piece and a chance for buddies to hold a replica when we play pool.
Any thoughts? Thanks