I ordered a Chaser rifle barrel to upgrade my Bandit to a carbine on 23 Nov 2020 from Bashforth Airguns and Optics in Canada. They shipped it out on 24 Nov via express mail. It was delivered to me in Alabama on 5 Jan 2021. Here is the USPS tracking History.
24 Nov Picked up by Canadian Post
27 Nov Arrived San Francisco Customs
28 Nov Arrived San Francisco DIstro Ctr
5 Dec Departed San Francisco Distro Ctr
8 Dec Arrived Houston TX Distro Ctr
15 Dec Departed Houston TX Distro Ctr
18 Dec Arrived San Francisco Distro Ctr (They sent it back to San Francisco, I live in Alabama)
2 Jan Departed San Francisco Distro Ctr
4 Jan Arrived Alabama Post Office
5 Jan Delivered
Here is what they delivered:
An empty flattened cardboard box that was completely taped shut.
I Text messaged Wesley Bashforth (owner) because his phone number was listed on the flat box with photos of what I received. He immediately texted me back with the offer to replace the item or refund my purchase. I elected for replacement and it arrived on 8 Jan via DHL Express. It is rare to find a small business with this level of customer focus. His company carries a plethora of Diana Pistol parts and I have completely upgraded my Bandit to carbine status with various parts from Bashforth. Their site can be found here :
https://airgunarcheryfun.ca/air-rifle-parts/
Thanks Wesley for you outstanding customer service.
24 Nov Picked up by Canadian Post
27 Nov Arrived San Francisco Customs
28 Nov Arrived San Francisco DIstro Ctr
5 Dec Departed San Francisco Distro Ctr
8 Dec Arrived Houston TX Distro Ctr
15 Dec Departed Houston TX Distro Ctr
18 Dec Arrived San Francisco Distro Ctr (They sent it back to San Francisco, I live in Alabama)
2 Jan Departed San Francisco Distro Ctr
4 Jan Arrived Alabama Post Office
5 Jan Delivered
Here is what they delivered:
An empty flattened cardboard box that was completely taped shut.
I Text messaged Wesley Bashforth (owner) because his phone number was listed on the flat box with photos of what I received. He immediately texted me back with the offer to replace the item or refund my purchase. I elected for replacement and it arrived on 8 Jan via DHL Express. It is rare to find a small business with this level of customer focus. His company carries a plethora of Diana Pistol parts and I have completely upgraded my Bandit to carbine status with various parts from Bashforth. Their site can be found here :
https://airgunarcheryfun.ca/air-rifle-parts/
Thanks Wesley for you outstanding customer service.