I was missing two grub screws for my Aztec scope and Utah sent them straight away! Great customer service!!!
ill bet Utah Air is gonna get on top of this!I just received an order of JBS pellets from UA. I ordered 5 tins to take advantage of the fifth tin free offer. They were packed loosely in bubble wrap and I mean loosely! When I opened the box I found 3 tins had come apart and all 300 pellets were rolling around in the box during shipmen. Needless to say I have many pellets with damaged skirts.
I have ordered pellets from other retailers and they were always pack tightly in hard foam with never an issue.
All I can say is Utah Air needs more quality control in their pellet shipment packaging.