Utah Airguns & FX Airguns

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Healthservices said:
I just hope turn around times get a little better. Maybe some of the old fx staff (the good ones of course) can be rehired if willing to make the move?

Allen
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I have had nothing but success with Utah Airguns. Justin will walk right out and talk to you and is willing to share his knowledge. They have stood by everything I have purchased from them and been more than fair. The entire staff is very knowledgeable about all things air guns. I can only assume that this mentality will transfer to their new endeavor as FX USA. I'm confident that we are in good hands.
 
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Ctkny said:
Your source is lying to you.... FAKE NEWS
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It CAN'T possibly be fake news....you read it in the internet. You actually believe someone would write or post something that was not true??

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Trucker3573 said:
I would say there will be a break in period as far as service time for sure. Hopefully quality of service doesn’t take a hit as well. I am sure there will be a few months of adjustment and working out the bugs. It is my understanding that most of fx USA employees weren’t locals in NC so I suspect we will see many of the heavy hitters in Utah.
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Most employees were locals and just got burned
 
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scottg0814 said:
I bought a used Maverick 2 years ago and have contacted FX USA several times be it for service or just information. Including sending the gun in for a maintenance check and tuning which was all done at no cost to me ( other than shipping it to them ). Any time I contacted them, the response was always nothing short of extraordinary every time. I've personally never experience such a high degree of customer service and satisfaction.
I personally don't have any experience with UA but I've watched plenty of videos and I feel like I recognize Justin as the face of high end airguns. I've seen some of their work in person and it was awesome. What Justin has built is truly admirable.
So, I guess it remains to be seen if UA will still have the same extraordinary level of FX service that FX USA "used to" :( provide. I have several PCP airguns ( Kalibrgun, Weihrauch, AGT, Benjamin ) and the Maverick is my favorite, partially because of FX USA. I guess what I'm trying to convey is that FX USA set the bar very, very high.
I really hate that this has happened to FX USA and their employees but I think Justin and UA are the right place for FX USA to live on!!
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K0DMT said:
If you watch the most recent pocket chronograph video with him and John you may notice a little bit of awkwardness. Hein looks like he really isn’t a huge fan (of his cohost) in my opinion.
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Everyone needs to send good karma to Hein. He is one of the most intelligent and kind souls you will ever meet.
 
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