WARNING! Problem with ebay seller and 30MPA Compressor

[oldguyfl]

Hi Guys,

Thought I would post up a warning to all of you in case you were looking to buy a compressor from ebay. Decided to buy a compressor from ebay, here's the item

https://www.ebay.com/itm/30MPa-Air-Compressor-Pump-110V-PCP-Electric-4500PSI-High-Pressure-System-Rifle/183000196891?

As you can see by the email chain below, problems from the start. Just got it yesterday, ran for 10 seconds and it shut off and would not restart. It's electrical.

The seller is yufann8_6 (1032)

Sanven Corporation
9520 7th St Ste D,
Rch Cucamonga, CA, 91730-5689

Additionally as some have pointed out, this is NOT a branded Yong Heng unit, looks like it though.

Spread the word around, let everyone know. He probably has other user ID's on ebay as well selling the same unit.

Here's the email chain to them thru ebay's system for the refund request. Also below that is the email chain thru their messages system. Sent them pics as requested.

Apr 10You sent a messageMessageOh, here are your pictures of the unit you requested. 

Apr 10You sent a messageMessageThe unit is defective, DOA, dead, broken, not working. 

Apr 10You sent a messageMessageI can take a picture, but there is nothing wrong with the physical appearance of the unit. As I ALREADY MENTIONED, the unit/motor started for 10 seconds and then shut off. I will not restart or run. This is the electronics inside or the motor that is bad. 

Apr 09The seller sent you a messageMessagewe are sorry to know that you are having a trouble with the item you have received and we are glad receiving your email. As a part of our job and the rules, we would like to receive more detailed information about the issue item brought to you and we would appreciate receiving several pictures as an attached file in your next email, that we can estimate the issue and get back you with a solution. 

Apr 09You created a returnReason for returnDoesn't work or defective CommentsYou did in fact ship me a broken unit, darn you. I got it ready, filled with oil and turned it on. It ran for 10 seconds and shut off and will not restart. REFUND MY MONEY IMMEDIATELY. Send a call tag if you want it back. Garbage unit. I WILL involve ebay asap depending on your reply.


More

As you can see below by our email chain, I believe you shipped me the broken one you had in stock to placate me. I have now attached the images as you requested.

As stated, the machine turned on for 10 seconds and shut off. It will not run nor will it restart. It is an electrical problem.

Please refund my money immediately. If you want this broken machine back, please send a call tag at your expense.

I will not mess around with you further and will take other action. Govern yourself accordingly.

We are so sorry for thr inconvenience caused
Here is youe tracking numnber:1Z13V14603######## UPS
You could track it here:https://t.17track.net/en#nums=1Z13V14603########&fc=100002
You could see as following:

2018-04-03 12:01

Ontario, CA, United States, Origin Scan
2018-03-30 23:25

United States, Order Processed: Ready for UPS

It is in transit now
Reply

Your previous message
You are lying to me, again.

The tracking number was just a label created with UPS, NOT fedex.
Additionally UPS shows the label was created, NOT shipped.
Additionally you said it was broken and could not ship.

1. You offered it on ebay as in stock.
2. You showed it shipped but did not provide me with a tracking number
3. You then sent me an email that said it was broken and could not ship
4. You then sent me a tracking number that was created, but not shipped.
5. It has still not been shipped.

I am now going to involve ebay and paypal in this transaction.

REFUND MY MONEY IMMEDIATELY, I will not deal with people being untruthful.

DO IT NOW!

yufann8_6:
They are available now
Here is your tracking number:1Z13V14603######## FEDEX

Your previous message
REFUND MY MONEY IMMEDIATELY! TODAY!

yufann8_6:
Thanks for buying the machine from us.
Sorry friend,the last machine you ordered is broken.
We are very sorry for the inconvenience.
Friend,the new batch will be available in 6-8days.
If you agree,could you pls kindly wait it and then we will ship out once it is available.
If you buy it next time ,i will give you the best lowest price.
Of course friend,if you are unwilling to wait,then we will refundyou whole payment.
All in all,we will respect your decision.
Hope you ca understand and wait for your reply.
best regards.
Eleanor

Your previous message
Do you have the tracking number for my order as it says it was shipped, thanks

 

[agnthooziast]

Those switches are junk. Machine screw an electrical box on the top and replace the switch with a commercial grade 30amp electric motor switch from Lowes. Run #12 wire from a wall plug to the box/switch then from the switch to the motor wires. Make sure you know which wire is neutral and which wire is hot. Mine was blue hot, brown neutral, yellow with green stripe ground. You can look up how to make your plug wire online. Much better set up all around for a few dollars and a relatively small amount of time. 

 

[willy]

What are you going to do with the broken one? Willy

 

[oldguyfl]

This is becoming an ordeal with this seller. All I want to do is send it back and get one that works. As above it might be the switch and wiring, however as I bought it new I should not have to fix it before I even use it.

The seller now states that it is a new unit when clearly in his emails he did not have one in stock at the time.

I am waiting for a resolution. Fortunately I have a 100 CF scuba tank that I use.

 

[stony30]

Keep us updated please.

 

[BigVitamin]

I have the same pump from the same seller. The same thing that happened to you happened to me. There is a re-settable fuse that is a black push button under the moister trap screw. Try resetting it and switch it back on. Don't forget to turn on the water pump too. 
The switch on mine is trash and it stays on and lit whichever way the switch is flipped. I think that I might have my father wire up a switch from Lowes; he's the electrical guy.

 

[oldguyfl]

Appreciate the response. Did push the reset, same response. Switch also stays lit. Like written above perhaps a rewire would fix it. Unfortunately I don't wish to do that. I bought it new and expect it to work.

Still working thru ebay, though it's been ongoing now for about 30 days.

 

[ohio_hunter]

 stick to wanting replacement compressor do not settle for anything less,he will try to buy you down.fact of the matter is if he sends you return label and replaces your defective unit he will lose twice the money of just giving you a total refund and letting you keep the unit.

 

[Bob_O]

PayPal dispute?

I've only ever had one problem with an online transaction (not eBay related) and only got a refund after threatening to file with PayPal.

 

[oldguyfl]

Ebay has a case open now and thus far he has not responded at all. According to them, if he does not reply by tonight, they will refund me. Whether he sends a label, that's another story. If they tell me I can keep it, then I will spend the money to get it fixed. Looking thru the other thread here, rods and pistons also see problems.

I just wanted a little convenience in case the tank went down and the scuba shop could not refill it right away, plus that 100 CF tank is steel and heavy.

 

[oldguyfl]

UPDATE:
Ebay issued the refund. "We issued you a full refund of US $281.21 on Apr 20, 2018 to your PayPal account. The refund includes the purchase price plus original shipping."

Seller never replied or took any action.

 

[Guest]

Hope I didnt make a mistake myself! I hit the buy button on the same machine.. Before i saw this post But I have a tracking number and its in UPS's hands!!

 

[Hepotter]

Please let us know how/if the unit works. If it's just a cheap switch, I'd say fix it and use it. 

The selection of such compressors is limited and when I bought a Chinese outboard, it stopped working and they asked me to send them a video. I explained that won't show them anything except a non-working motor. They would't refund or fix. They wanted to send me parts for repair. But I didn't know what was not working. Chinese equip. is dirt cheap but you get what you get. Sometimes it works, sometimes it just doesn't.

 

[Guest]

Well Mine showed up one day early! And it works!! We will see for how long.. Im doing a break in before i put it under pressure.

 

[kaylaindy]

Thanks for the warning. I was about to buy one of those off ebay this week and I may have got that one. On Chinese products your better off just ordering them from a Chinese seller and waiting 2 months. You get better quality stuff.