Just got my new Western Rattler and I noticed at the base of the barrel there seems to be a crushed O-ring...is that supposed to be seated like this???
Dropped 4K at airguns of AZ on this outfitted for slugs at 100 yards for Coyote shaped targets including the scope and Hardcase mounts etc.....This is a brand new gun? Look at the marks under the scope rail, the gauge condition and the o-ring you point out. Looks like SOMEONE has USED it before.
I was going to post this same thing earlier. This is not a "new" gun.This is a brand new gun? Look at the marks under the scope rail, the gauge condition and the o-ring you point out. Looks like SOMEONE has USED it before.
Thank you, This is very telling. I'm going to try and give them the benefit of the doubt, and hope this is an easy fix.AoA sold me the sidewinder that hard air magazine did their demo with as "new". .22 serial #4.
Same here, FX sent MK3 Wildcat .30 to my dealer as new. After acquiring, zero accuracy, removed stock, gun internally trashed. (See thread, "Ever See a Butchered Wildcat?") FX would not admit anything but repaired, as best as possible, under warranty. Suspect gun was loaned to reviewer, damaged while tuning, returned to FX who placed back in inventory, without internal inspection. No plans for future FX purchases. WMAoA sold me the sidewinder that hard air magazine did their demo with as "new". .22 serial #4.
Was that from FX USA?Same here, FX sent MK3 Wildcat .30 to my dealer as new. After acquiring, zero accuracy, removed stock, gun internally trashed. (See thread, "Ever See a Butchered Wildcat?") FX would not admit anything but repaired, as best as possible, under warranty. Suspect gun was loaned to reviewer, damaged while tuning, returned to FX who placed back in inventory, without internal inspection. No plans for future FX purchases. WM
No, dealer acquired gun as part of shipment from Sweden. Paperwork shows "new" designation, don't agree that guns used as store demos or sent to air gun reviewers, and returned, should be considered "new," guess FX does. FX USA did warranty work. WMWas that from FX USA?
Agreed. If you cant get great service, then what is the point of giving any business your money if they cant take responsibility? . The most honest people I have bought air guns from, are the people selling their safe queens for a lot less on the classifieds of Airgun Nation. i cant say enough how much I love Airgun Nation website and all the forums. So many great people here who will chime in and help you fix via internet and posts, just about anything. Learning how to fix your own air guns is a must have skillset if your really going to shoot a lot.I would find that completely unacceptable on a new rifle in that price range. That's the kind of thing one might decide to just deal with on a Hatsan closeout sale, but for a new Rattler from a "reputable" dealer they should be both disclosing the damage and reducing the price to compensate for it. At the very least profusely apologizing for and offering to take it back.