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FX Need Help: FX Chronograph Warranty Issue After Dealer Closure
- By Mughal
- PCP Airguns
- 31 Replies
I write this not out of anger, but with a heavy heart and a lingering hope that someone, somewhere, might still care. Weeks ago, I reached out to fx team with a plea for help regarding my fx Chronograph a device I once trusted and cherished. Today, I write one final time, not to demand answers, but to mourn the silence I’ve been met with.
I am not here to shame or accuse. I am simply a loyal customer who believed in your brand’s promise of quality and support. When my fx radar chronograph failed, I didn’t ask for favors—I offered to PAY for repairs, replacements, or any solution you could provide. But my emails vanished into the void. My forum post, public and earnest, was met with indifference. Even as I sit here, disheartened and stranded in a country where this device cannot be repaired locally, I’m left wondering: Is this what loyalty earns? A wall of silence?
This isn’t just about a failed product. It’s about trust shattered, hope dissolved, and the quiet resignation of realizing that even the most respected brands can make a customer feel invisible. I had hoped your company would stand by its products, stand by the people who believed in you. Instead, I’ve been left with a paperweight and a lesson learned.
To others reading this: Let my experience be a reminder. Research not just the product, but the integrity of those behind it. A brand’s true colors show not in glossy advertisements, but in how they treat customers when things go wrong.
To FX Airguns, I’ll say goodbye now. I won’t reply again, nor will I wait for a response I’ve come to accept may never come. But know this: A single act of accountability could have saved a customer. Instead, you’ve lost one forever.
With regret
Your broken customer
I am not here to shame or accuse. I am simply a loyal customer who believed in your brand’s promise of quality and support. When my fx radar chronograph failed, I didn’t ask for favors—I offered to PAY for repairs, replacements, or any solution you could provide. But my emails vanished into the void. My forum post, public and earnest, was met with indifference. Even as I sit here, disheartened and stranded in a country where this device cannot be repaired locally, I’m left wondering: Is this what loyalty earns? A wall of silence?
This isn’t just about a failed product. It’s about trust shattered, hope dissolved, and the quiet resignation of realizing that even the most respected brands can make a customer feel invisible. I had hoped your company would stand by its products, stand by the people who believed in you. Instead, I’ve been left with a paperweight and a lesson learned.
To others reading this: Let my experience be a reminder. Research not just the product, but the integrity of those behind it. A brand’s true colors show not in glossy advertisements, but in how they treat customers when things go wrong.
To FX Airguns, I’ll say goodbye now. I won’t reply again, nor will I wait for a response I’ve come to accept may never come. But know this: A single act of accountability could have saved a customer. Instead, you’ve lost one forever.
With regret
Your broken customer
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N/A Gun features and specs
- By WorriedMan
- PCP Airguns
- 5 Replies
Certainly consider that doing your homework! Nicely done. WMI made this spreadsheet when shopping for my first PCP gun.
Airguns comparison (.22 cal)
docs.google.com
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New pest outside
Crows and ravens are very smart, some have passed the mirror test, they use tools to manipulate their environment and have generational memory as do primates. Starlings are rather stupid compared to crows but still plenty smart to figure out something is not quite right when their buddy explodes in a cloud of feathers and red mist. I have been able to get several at a time from passerby flocks as they come back to study their fallen buddy. After that, they never come back.
I have a bluebird trail. I clear out the HOSPs and they too will become very skitish requiring me to up my game on them. Last spring there was a male HOSP pestering one of my bluebird pairs. The HOSP went from atop the box to a small tree and the male bluebird followed and sat on a limb about 8 inches to one side and the female came and sat about the same distance to the other side as they looked him over. No worries bluebirds, the .25 M-Rod has your back. Range about 40 yards, I disintegrated the HOSP with a JSB 34 at over 900 fps. The remains fell to the ground. Both bluebirds looked over at me and then the male flew down and pecked at the dead remains. The female started fluttering around and then zoomed back into her nest box and the male proudly alighted atop.
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Adding extension tube to Emperor
- By Ach3r0n
- Barrels & Muzzle Devices
- 5 Replies
At least you don't need a scope anymore. You can even poke the target first. Easy.
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