For the record I give parts away to customers, I always have, I have asked Ed to make a parts kit that we will sell complete. If I am going to sell them, I don't want to use the labor to send out a single ball …”
My only good experience, with Brian @ EdGunWest, was with my initial purchase of a Leshiy 2 and a Mini Rover Direct Fill Compressor. After that, any attempt to receive after sales support has been a fail.
Every time I wanted to support my local dealer (EdGunWest) and purchase parts, parts were not available.
1. When I needed purchase the tool, for the externally adjusted regulator, I had to buy it from another EdGun Leshiy 2 dealer (Spain).
2. When I needed to purchase a gasket for the E.A.R. assembly, he told me to source it from Amazon.
3. When I needed to purchase an O-Ring, for the E.A.R. assembly, he told me to source it from Amazon.
4. When I needed to purchase a 16mm lock pin, he told me submit a $250 repair ticket. I had to buy the 16mm lock pin from another EdGun Leshiy 2 dealer (Spain).
5. When my Mini Rover Direct Fill Compressor failed, in less the two months after purchase in September, I contacted Brian November 5th, he gave me a bunch of excuses and to this date still has not provided warranty repair/replacement for the prematurely failed direct fill compressor.
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